Hi, I did not recover data last time I reinstalled osx . Mac was purchased in 2012 june 4 in EU, Hungary, but I am in Romania.
I think I shoul take it back to the shop.
I did erase the disk, there are no peripherals attaced, as i read the instructions. Now I tryed turning it on, bu after the gray screen with logo on it, screen turned black not even opening osx
it is connected via power strip
Done that, for now it works, let's see for how long. The beck of it gets pretty hot after functioning. and during hardware testing program it got very hot and I heared no cooler. Ok, i'll try some video and a game annd tell you what happens
it is in an old house, let's say now with air temperature of 26 degrees celsius
I will restart it in a few minutes, now downloading the game from apple store, and I will tel you how it starts, and how it works , i'll also show you the temperatures . thak's
how can I send you pic of the screen ?
1.what is the easiest way to recover data and programs from external drive used to back up ( or should I reinstall all of them ? )
2 did the time machine back up data the were saved in windows folders , used via parallel desktop ?
3 if a non apple technician would clean my imac, screen, inside components etc from dust and smoke, do I loose warranty ?
I restarted computer and it works perfectly !
Thank you very much David, I was almost on my way to Hungary to bring the mac back to that store ! Couldn't imagine such a minor thing could do such great disorder ! :)))) And I read about it, but never tryed to apply it thinking it can not be that simple. Thanks again, hope it will work for a long time !
David, hi. For 5 days it worked excellent but... It happened again a few minutes ago. The screen was for a second grey with darker grey vertical strips, then it got dark but shiny for 30 seconds or so, and after that it was black, I needed to restart the mac. At that time I was doing nothing, not playing, not watching anything.
It is plugged the same way, alone. That was a few hours ago, I restarted it and it is working now fine. Hope it won't happen again, but I am still worried
I will, thank you :)
It happened again, I was not in the room and found it with black screen, as it would have been in sleeping mode, but it did not react at any action, even if the computer was running. Had to turn it off using start button and then turn it on again. About the previous stop, I don't think itt was a kernell panic becouse the mac kept on running and I had to turn it off, and there was no report, which usually appears after kernel panic.
The result is : no troubles found
Did all you told me, we'll see if it works, thank you , I'll let you know :) Going to sleep now it's 3 am here ... Thank you !
It worked all day, but now in the evening it happened again. But I could not restart it not even if I have tried safe mode, I tried testing hardware but at one moment the whole thing was blocked, not responding to anything. I thought I will never be abel to restart it again, but the 7th time I made it. Should I try anything else, or should I take it back to the seller ? At this time I am very disappointed.
I bought it in Hungary not in Romania, so I thing I should take it to iStyle store in Debrecen. Shoul I call first Apple in Hungaria ?
one more thing, when it got stacked in testing hardware with no response, it seemed to me that the upper back of the mac got very hot
Ok, thanks, XXXXX XXXXX them even if Bucharest is 10 times further than Debrecen ! I think I do have the right to 2 years warranty according to this http://www.apple.com/uk/legal/statutory-warranty/
I bought it in July 2012
It is good that you are aware of your consumer rights. Also there are EU directives on consumer rights, if this is not covered by the UK consumer rights.
Thank you, I'll do it on monday, have a nice weekend :)
Hi, trying to back up my work, the screen split in 2 with a dark strip in the middle, the right half of the screen was on the left and viceversa , I have one more question, shoul I erase the saved passwords and how in order to take it to the doctor :P