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Hello Isabella! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you tried the following yet: press & old the power button on the Macbook Air for a few seconds for it to power it off, then turn it back on and check.Please let me know if there is still any issue. You can click on the Reply to Expert tab below and reply back to me. Thank you very much.
No this did nothing but make the fan stop . Last time I used it the scren went blank for no reason .
I'm sorry; I just wanted to check if you had tried that first. If you turn on the laptop again, does the fan run again?Have you ever tried to connect a monitor to the laptop? If you have a monitor, please test.Thank you
Can you try these steps: