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Unfortunately we hadn't since June 2012...itunes
I guess so...iTunes on my iPad. Then after the update there was this cord looking thing that appeared on my iPad screen tellin me I needed to connect it to iTunes. So I did and it said I was in recovery mode. I googled a few things to get it out of recovery and tried them but it didn't worK. It was a series of holding the two buttons down, etc. Then I restored it from June 2012. BIG Mistake!
Yes over the air
No...never did icloud
Since you weren't able to help me do I get a refund. You didn't tell me anything that I didn't already google and find myself