How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cris Your Own Question
Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 6285
Experience:  4 years Mac Specialist, Apple Certified.
10156100
Type Your Mac Question Here...
Cris is online now
A new question is answered every 9 seconds

i dont know my macbook pro password XXXXX i want to have it correspond

Customer Question

i dont know my macbook pro password XXXXX i want to have it correspond to my apple id...how do i do this?
Submitted: 3 years ago.
Category: Mac
Expert:  Cris replied 3 years ago.
Hi,

Thanks for asking your question, my name is Cris and will be glad to assist you.

When you turn on your Macbook are you prompted to enter a password or does it just boot up directly to your desktop?
Customer: replied 3 years ago.

boots directly up to my desktop....

Expert:  Cris replied 3 years ago.
That normally means that there is no admin password set on your mac. Please try installing flash when prompted for password leave it blank and hit enter.

Let me know if that works for you.
Customer: replied 3 years ago.

cool it worked...but it doesn't answer the essential question of how to get
to the original computer password which I might need for any number of
other reasons...thanks for the help to date though, it is
appreciated...best, bruce

Expert:  Cris replied 3 years ago.

Hi Bruce,

I'm glad that worked. That means you never had a password set on your Macbook, when you go to install a application. You are prompted for the admin account if there is no password which applies in your case. You leave it blank.

If you wish to apply a password you can do so. However your PC will no longer boot straight to the desktop. Instead you will need to enter the password before doing so.

To add a password click on the Apple logo top left.

choose System Preferences.

From the View menu choose Users & Groups.

Click the lock button if it appears locked; enter the administrator password. Which would be blank

Select your user whose password you want to change.

Click the Reset Password button or the Change Password button.

Enter a new password in both the New Password and Verify fields, and add a Password Hint if desired.

Let me know if you have any further questions.

Expert:  Cris replied 3 years ago.
Hi Bruce,

I'm just following up with you to see how everything is going. Did my answer help?

If in the future you have any further questions please save my site profile. So you can reach me directly.

www.ITCrisAnswers.com


Let me know,
Cris
Expert:  Cris replied 3 years ago.
Hi Bruce,

I'm just following up with you to see how everything is going. Did my answer help?

If in the future you have any further questions please save my site profile. So you can reach me directly.

www.ITCrisAnswers.com


Let me know,
Cris

Related Mac Questions