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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
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How do I eject a dvd from my 27" iMac? The dvd icon doesnt

Resolved Question:

How do I eject a dvd from my 27" iMac? The dvd icon doesn't even show up on the desktop! And I can't find the dvd player!
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hello Eugenai! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

Please try each of the followings if available and until it ejects:

 

- Can you press the Eject button, if there is one, on the keyboard?

 

- Can you open iTunes program, then click on Control option on the top, then click on Eject Disc?

 

- Shut down the computer and then start it back up while holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.

 

- If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

 

Please let me know if there is still any issue. Thank you.

Customer: replied 1 year ago.

no eject button on the bluetooth keyboard -tried the iTunes thing - did nothing!


will try restarting it...

Expert:  Viet - Mac Tech replied 1 year ago.
Sorry, do you have a USB keyboard to try?

Can you go to Finder -> Applications -> Utilities -> Terminal, then type

drutil tray eject

, then press the Return / Enter key.

If that does not work, you can use two credit cards or something similar, and grab the disk out. You can see the video instructions at the website below:

https://www.youtube.com/watch?v=gkMJDOER4uM

Please let me know if there is still any issue. Thank you
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 26170
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Viet - Mac Tech and 8 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

Thanks - restarting while holding down the mouse worked!

Expert:  Viet - Mac Tech replied 1 year ago.
Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please rate my service for this issue on this page? Thank you very much,

http://www.pearl.com/request/itstuff

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