Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.
I need some information to assist you better.
What happens when you open them ?
Are you getting any errors ?
What version of Mac OS X are you using ?
And what version of Office is this ? 2008 or 2011
Hi! When I click on the word icon, i have a window open titled "Microsoft word cannot be opened because of a problem". Problem details (let me know which one you need):
Process: Microsoft word.
parent processs: launchd 
OS Version: Mac OS X 10.7.5
Report version: 9
Execption tyep: EXC_BREAKPOINT (SIGTRAP)
Dyld error message:
Symbol not found...
Code type: X86 (native)
microsoft office 2011
I assume I should have an installation file. I don't have an office disc.
I did not download it, and don't have the serial number. I am a university professor, travelling abroad. All was installed by our IT department back home. This happened to me once before, and I think the IT guy solved the problem by somehow "updating" the programs.
The problem was that none of the applications just worked. I was able, for example, to update the adobe reader program, and it now works. I am not sure how to "update" the microsoft word, or the other microsoft applications.
I am not sure how to go to the Macintosh HD.
I was able to click on my "Windows 7 Applications" folder at the bottom right on my screen, choose "applications" menu, there i see "microsoft officde 2011" menu, I click on that and a folder nemd "microsoft office 2011" opened. There, there are items for MS excell, outlook, powerpoint, word. When I click on word, I get the same error window I wrote about before.
Clicking on excel, I get a simlar problem window. Same "code type", i.e. X86 (Native).
Sure. When I accessed it this way, I get the same response (problem window).
I don't see any duplicates of office applications under the microsoft office 2011 folder.
Great, it worked! I first had to install the service pack 1 (the office update didn't update prior to me doing that), and then the office update, and now it all runs. Thanks!