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Nick H.
Nick H., Mac Specialist
Category: Mac
Satisfied Customers: 8276
Experience:  Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
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my mac is saying the password XXXXXm entering is incorrect to

Customer Question

my mac is saying the password XXXXX entering is incorrect to log onto my computer... but i know for a fact that it is right.. i have checked to make sure that caps was of and slowly typed and made sure i wasnt miss typing anything... how do i change my password XXXXX it is saying my current password XXXXX XXXXX???
Submitted: 3 years ago.
Category: Mac
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is Nick and I will help you today.

We can try to change the password. Please do the following steps:

  1. Power on or restart your Mac.
  2. Immediately press and hold Command (Apple key) + S on your keyboard to enter single-user mode.
  3. At the command prompt, type mount -uw / and press Enter.
  4. Type launchctl load /System/Library/LaunchDaemons/ and press Enter.
  5. Type ls /Users and press Enter. This lists all of the usernames on the computer – helpful if you don’t know or remember what these are.
  6. Type dscl . -passwd /Users/[yourloginname] password and replace “username” with one of the users displayed in the previous step. Replace “password” with a NEW password and Press Enter.
  7. Type reboot and press Enter.
  8. Your Macbook will reboot. Try to log into your account using the NEW password.

If that does not work, please do the following method:

  1. Restart Mac.
  2. Press and hold Command + R. Release when Apple Icon shows up.
  3. Select Utilities and select Terminal.
  4. Type resetpassword and press Return.
  5. Select your user name and enter new password.
  6. Click SAVE.
  7. Restart your Mac.
  8. Enter NEW password to log into your Mac.



If these methods did not work or you need more help, please reply back to continue our conversation. If you do not require further assistance, kindly rate my service. Thank you!