Hello Ron! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Have you tried to turn off / restart the iPad this way yet: press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please let me know if there is still any issue. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.