the only email there is the email from 19th july to today. i lost all email before the 19th. it is in a different identity file which was in a folder called default information in Documents. i want to rebuild that data. without overwriting the mail after the 19th.
When the problem happened. I set up a new emil account the exact same name as the previous one because I did not know where the file was.
only one identity on the utility screen
the other Main identity file is not located in documents. it is in another folder
so doing this will not erase the current email from outlook?
it worked partially. I had to put my old email as the default of both identities.
once the old email was loaded the new email re downloaded because it returned from my mail server.
yes I am missing the sent email from the new identity.
you think if I rebuild the new email again. it will bring that back and not over write the old email that just came back.
i rebuilt the newer identity once. that was the first I did and nothing happened. so we rebuilt the old identity and the set that one as default and rebuilt it and then all my old mail came back.
should I rebuild the newer email again?
and should I set it as default? or not?
the one i am using now is the new one. because I set that up over the past few days after loosing the other one.
the sent mail is actually showing up on the older mail.
one thing as well. my search function stopped working after rebuilding and no contacts which were on the old mail.
should I proceed to rebuild the newer one and should I set that as default?
How do we go about doing that export?
To export all items in Outlook, click Items of the following types, and then select all the check boxes.
The Outlook for Mac Data File uses the .olm extension.
During the process, you just need to choose the correct items to export.. Such as sent mail ( since we want the sent mail )
Then, you need to export your address book
Then, you just need to use the file import command from the correct identity that has the majority of mail.
And you should have everything in one identity, which you can then set as default.
I did the export but got a bit stuck after exporting the files. They are in the documents folder.
On the next screen , Choose OLM files.. And then click import..
Then, for the address book, do this,... Take the vcard file we exported..
put it on the desktop background.. Then.
That should get your mail and contacts into the correct identity, then just set that identity as default, and you should be in business!
If my answer helped, please click one of the smiley faces to rate the solution, and then click the green submit button to rate the answer.If my answer did not work, please wait to rate the answer and instead send me a reply so that I can continue to assist you as needed.Thanks! D.Sandlin
THANKS FOR YOUR ASSISTANCE.
IT WAS VERY HELPFUL.
I AM SURE TO USE THIS SERVICE AGAIN IF NEED BE
the following day when I turned on my computer, the email that had downloaded after I did the recovery and was on my computer outlook. disappeared. also the new email between when I lost my email and the recovered email
I could not recover those even though I went back to the file and did a recovery again and only the new email between the original lost email and before recovery was got back in addition to the recovered email.
hope this makes sense. in short. I lost email for one day.
Yes. I did that and it worked.
I still lost my 5 messages that downloaded just before that occurred but I believe that is the best that can be done.
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