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I have a mac notebook and have no idea of which version of OS X is installed...just to warn you I have no idea what I am doing....
Thanks, Allison.That's fine. We will take it slow. Can you tell me when you purchased the MacBook?
not working...I do not have the admin info anymore and need to reset it...
I did the command s thing to try and set up a new admin and am stuck at the root #
it has given me the option to reset hold folder persmissions and I said yes so now it is "running"
no, it said that I do not have permission to edit this disk
I did find out that I have Mac OS X, 10.7.4
no it was when I typed in the new password XXXXX told me that I was not given permission
yes and it told me i did not have permission
yes but this was formally a school computer and so I have a lot of options, however, when I choose the one that fits this computer it still will not let me...
sorry, no I do not know that
I did all of that and restarted the computer but it will not restart,
I got as far as agreeing to install the software and it asks me to select the disk where I want to install Mac Os X.
I cannot select a choice, they are both grayed out and they say the following:
Recover HD is locked
Mackintosh HDL This disk is not formatted as MAC ac OS Extended (journaled). Use disk utility enable journaling or reformat the disk.
it is reinstalling and says it will be about an hour, so am I good?