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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35767
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Morning When I went into App store to update my games, the

Customer Question

Morning When I went into App store to update my games, the games disappeared and only the name button appears. How do I fix this. Subsequent attempts at adding games failed
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Hello Moira! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your Mac/Apple device, such as iPad, iPhone, iPod, Mac computer, etc.?

Please let me know. Thank you

Customer: replied 3 years ago.


iPad MDS 10X/a model A1458. I have deleted most of the games I had on the iPad but that has not made a difference either.

Expert:  Viet - Mac Tech replied 3 years ago.
Have you tried to shut down/ restart the iPad this way yet: press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

 

 


Please let me know if there is still any issue. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you
Customer: replied 3 years ago.

Yes I have done that and the situation is still the same!

Expert:  Viet - Mac Tech replied 3 years ago.

What are these games? Is there any error or message?

 

Can you remove the game app, then redownload it?

http://www.apple.com/support/ipad/assistant/application/#section_5

 

Edit: It looks like you've gone away; when you are back, please reply back and let me know if you'd like to continue; otherwise, we can cancel this for you. Thank you,