hello my name is XXXXX XXXXX it will be my pleasure to assist you
have you been able to turn of you computer?
can't do anything
if not please hold down the power button till your screen turns off
hold down the power button till the screen turns off
okay it turned off. now what?
turn it back on
still stuck on iphoto
when you turned your computer completely off and it came back on..iphoto was still there
are you able to go to the iphoto tab and click close and nothing happens?
if so we will reset your pram and see
when i click "quit iPhoto" it tells me to wait for import to complete
does it give you the option to force close
please reset your pram
when you tried to reset the pram?
when ir restarts, it's on iphoto
click on the apple logo
then force quit
you will see iphot
no i don't
you dont see iphoto in the list?
i see "force quit". should i try that?
click force quit
and you will see iphoto
hey! it worked
thank you very much.
is there anything i can help you with while i am here....
no. everything is cool.
no problem..i am always here if you need assistance....i also thank you for remembering to rate me as that is how i get credit for my asistance
will do thanks again