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Mac

I have 16 cent balance in my I tunes account and want to change

stores and it won't let... Show More
stores and it won't let me change with the balance.. How do I get rid of the balance to change stores?
Submitted: 3 years ago.
Category: Mac
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replied 3 years ago.

Hello Michael! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Here are two possible solutions:

1.) Add a credit card to your Apple ID / iTunes account:
http://appleid.apple.com/
, then buy a cheap paid app ($0.99), then it will use the balance.

2.) Submit the issue to the iTunes store at the website below and request to remove the balance:
https://expresslane.apple.com/GetproductgroupList.action

Please let me know if there is still any issue later. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.

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