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I've ordered the Snow Leopard you suggested, and am waiting for delivery! Hopefully this will solve all my problems. I will reply to you as to my success as soon as I've installed the upgrade and followed your directions! Thank you so much for your help - it was very thorough and knowledgeable!
John, My Snow Leopard paid upgrade finally arrived today, but it will not install!
I think the message was "disk cannot be changed". Should I try installing again so that I can note exactly what the message is??
Okay, I am trying that now.
Okay, I tried restarting from the disk as you suggested. The message that eventually comes up is: "The contents of this disk can't be changed. Mac OSX couldn't be installed on this disk." The very first time I tried the installation, I forgot to mention, it told me to run the "repair disk" option, which I did. Also, this morning when I restarted I got an ominous whistle sound.
Hmmm. I'm trying to remember. I think it found some errors.
Yes, although I haven't tried to open any files. I'll do that now.
Okay, I opened a few files, and everything seems to be working okay.
No, my carbonite has ended. I was going to renew it, but haven't yet. Should I do that? I am a greeting card designer, so have LOADS of designs on my computer!
Okay, I'll do that and get right back to you. I'm embarrassed to say I don't know how to back up!
I'm in the midst of reinstalling my Carbonite backup with their techies. It hadn't run out, it just needed to be reinstalled. And yes, I will definitely get an external hard drive!
Well now I have another problem. The reason my Carbonite install failed was because I need to upgrade my system! Which, of course, you are helping me do. Carbonite is unable to back up my system so that we can continue. Actually, I DO have an external hard drive, and the metal box to put it in, but don't know how to connect it all up!
Yes, it was in my old Mac. I also have a metal box for it. I was originally going to use it for older design files.
Absolutely nothing came with the enclosure. The name on the top of the box is Masscool, Fanner Tech USA.
Yes, it's the 330U.
There was no power cord, USB cable or screws included.
Nothing came with the enclosure - just the metal box.
What is a CD-RW? I have CD's. Do not have a flash drive. Are they expensive? Thinking back, I had a guy working on my computer, and he gave me the box for the hard drive. I did not order it.
Okay, John. Well, I went to Best Buy and bought a whole new back-up: the Seagate "Slim Mac Portable Drive", 500 GB's. However, now I can't seem to get it installed! The Best Buy people assured me this was compatible with my computer, but I guess I'm not understanding the process, because it isn't working.
Yes, I opened it up and dragged the icon into my dock. But nothing happens when I then click it.
I've been trying all night so far! Watched the video 3 x but it's not showing what the video says it will.
Okay, it says:
Format Mac OS Extended Journal
Capacity: 465.44 GB
Available: 464.64 GB
Used: 821.7 MB on disk
Do you have any answers yet?
Well, I can't keep my eyes open, John. I have to put the dishes in the dishwasher and go to bed. It must be time for you to go to bed, too. Hopefully you will replay in the morning.
Hi John, I'm here!
Okay! Backup is complete!
What do I do next???
Well, let me check.
Yes, I think I have everything.
Awesome!!Choose "Decide later" for Time Machine right now.Do all the updates now.Click the Apple menu in the menu bar, choose System PreferencesChoose Software UpdateClick Check Now.Install updates, restart the Mac, check for more updates and repeat until none are offered. When finished, you should be running 10.6.8.
Because there were issues with upgrading and because you were on an older version of OS X, your personal data will have to be manually pulled back over from the Seagate and any applications you use should be re-installed from original install media.
...but first get the OS X updates finished and then once we have personal data and apps installed then Time Machine can be turned on.
Okay, if all the OS X updates are installed....The next step is to re-install all of your apps (Photoshop, etc...). Re-install from the original media, if you have it and then apply whatever free updates are available. If you have shareware to install, you may want to check for the latest versions as many will still work with prior serial numbers, etc....If you run into a problem with one of them, let me know and we'll work through it until it is installed and running.Once that is done, we can then move your personal data from the Seagate. The intention is to eventually have what you need on the iMac and you won't need the Seagate for anything other than to sit there and keep backups in the background (set it and forget it more or less).
Note: When installing software, make sure any installers are pointing to the internal hard drive and not the Seagate. Some updaters may try to update software there, as well.