Hello Jane! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is it the address bar in the Safari application? Or is it in another application?Can we do a screen sharing session, so I can check and fix this issue directly for you?Please let me know. Thank you
It is Safari app.
Don't understand screen sharing but it would be great. I am deaf so I need to type replys.
Don't want to sign up for a plan now as I am moving
OK. Please click on the website below and allow the ScreenConnect program to run, then we can chat, and I will fix the issue directly for you:http://188.8.131.52:8040/?Session=f13a592f-af8a-4794-a047-7404ab89ba53Thank you
Did that. After it is downloaded what do I do?
Did that says I'm on.