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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 25327
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Ive lost the address bar on my IMac! How do I get it again?

Customer Question

I've lost the address bar on my IMac! How do I get it again?
Submitted: 11 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 11 months ago.

Hello Jane! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is it the address bar in the Safari application? Or is it in another application?

Can we do a screen sharing session, so I can check and fix this issue directly for you?

Please let me know. Thank you

Customer: replied 11 months ago.

It is Safari app.


Don't understand screen sharing but it would be great. I am deaf so I need to type replys.


Don't want to sign up for a plan now as I am moving


 


 

Expert:  Viet - Mac Tech replied 11 months ago.

OK. Please click on the website below and allow the ScreenConnect program to run, then we can chat, and I will fix the issue directly for you:

http://166.78.231.170:8040/?Session=f13a592f-af8a-4794-a047-7404ab89ba53

Thank you

Customer: replied 11 months ago.

Did that. After it is downloaded what do I do?

Expert:  Viet - Mac Tech replied 11 months ago.
After it's downloaded, can you please open the downloaded file to install/run it?

Thank you
Customer: replied 11 months ago.

OK


 


Did that says I'm on.

Expert:  Viet - Mac Tech replied 11 months ago.
Thank you, XXXXX XXXXX chat with you in a minute.
Expert:  Viet - Mac Tech replied 11 months ago.

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

http://www.justanswer.com/computer/expert-itstuff/
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 25327
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Viet - Mac Tech and 4 other Mac Specialists are ready to help you

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