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Ernest Agyare
Ernest Agyare, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 90
Experience:  5 YEARS EXPERIENCE IN MAC AND A MAC USER
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Have installed Hotspot Shield VPN; but it is interfering with

Customer Question

Have installed Hotspot Shield VPN; but it is interfering with my GMail. How to get them to work together?
Submitted: 3 years ago.
Category: Mac
Expert:  Ernest Agyare replied 3 years ago.

ErnestAgyare :

hello my name is XXXXX XXXXX i can assist you

ErnestAgyare :

when you say interfering with gmail can you be specific

JACUSTOMER-89mw6d5s- :

Each time I open a session with Gmail, I am advised that service appears to be compromised (someone's trying to get into my mail.) Suggests that I change password.

ErnestAgyare :

is gmail open anywhere else such as you phone?

JACUSTOMER-89mw6d5s- :

no.

ErnestAgyare :

give me one second please

JACUSTOMER-89mw6d5s- :

ok

ErnestAgyare :

ok i confirmed a few things that i want to dispose to you

ErnestAgyare :

however if for some reason you feel you are dissatisfied by my answer PLEASE DO NOT RATE ME ..just request for me to opt out for another expert

ErnestAgyare :

is the hotspot anchorfree

JACUSTOMER-89mw6d5s- :

yes

ErnestAgyare :

do you know why i know that ?

JACUSTOMER-89mw6d5s- :

no. Aren't they one and the same company?

ErnestAgyare :

Anchorfree Hotspot Shield's servers are in the US, and you are in effect using them as a proxy when activating Hotspot Shield's VPN (which is why we can watch Hulu videos from the Philippines using Anchorfree). Gmail seems to be behaving cautiously, given that you have rarely, if ever, accessed your Gmail account from the US.

ErnestAgyare :

basically its suppose to behave that way

ErnestAgyare :

BUT as i stated before if that is insufficient please let me know so i can opt out do not rate me

JACUSTOMER-89mw6d5s- :

Thanks for your effort; but this didn't offer a solution.

ErnestAgyare :

there is no solution its just gmail security...but hold on i will opt out

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