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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34711
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I cannot connect to the internet using my i-Pad

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I cannot connect to the internet using my i-Pad

Hello Susan! Thank you for your question. I am a licensed professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Have you tried to restart the iPad yet? Please press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


If that does not work, please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, then connect to your wi-fi/wireless network name and check.


Please let me know if there is still any issue. Thank you.

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