It is not my password to my apple id but it is the password for my log in to my mac book Pro that i have forgotten.
OS 10.7.5. and the tick box for allowing you to reset the password using your apple id is not ticked.
My name is Justine and I am assisting my mother in law whose first language is not english. When she got the computer, she hooked up her old windows vista computer and all the info was sucked across. I dont know if this is when the password was set, as we have tried all of her commonly used passwords.
It Worked! Thank you very much.