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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16430
Experience:  5 years as Network Admin, 10+ years of IT support
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I can type in a site to access. It comes up but the screen is gray and I cannot open the s

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I can type in a site to access. It comes up but the screen is gray and I cannot open the site.
Hi! My name is XXXXX XXXXX I will be assisting you. Please rate my answer quality on the service that I provide. Let's get started!

Click on SETTINGS then SAFARI then CLEAR CACHE - Select CLEAR then CLEAR COOKIES - Select CLEAR

Once those two options are cleared, please power off the iPad and wait 5 seconds before powering back on. Check again
Josh and 4 other Mac Specialists are ready to help you
Customer: replied 3 years ago.


now it is clear butnolonger recognizes the router address. i put the password XXXXX again but get nothing


 

Hi Judy,

Why are you trying to access the router login on your iPad?
Customer: replied 3 years ago.

never mind---i got it. thanks for your help!!!!

You are welcome!

Please rate my answer as EXCELLENT and press SUBMIT so I am compensated and the question is marked as closed.