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James
James, Sr. Mac Support Expert
Category: Mac
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Experience:  Mac Expert
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I accidentally deleted (I think), Excel from my Mac

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I accidentally deleted (I think), Excel from my Mac
Hi,

Did you purchase Excel, do you have the CD?

Thanks,

J.
Customer: replied 3 years ago.

do not have cd & when I clicked onto reply, I received "server

Thank you.

Click the Finder icon (Magnifying glass) on the top right.
Type Excel in the box.

Do you see Excel on the list of programs?
If not - open the Trash. Is it in the trahs?


J.
Customer: replied 3 years ago.

not in trash

Okay.

In Finder, type App Store.

Do you have the App Store on the your Mac?


Thanks,

J.
Customer: replied 3 years ago.

I have App store on bottom on desktop as well as the excel icon, but when I click on it says it program needs to be reinstalled, but I can't find the disc.

Thank you, XXXXX XXXXX

Does the App Store open at all?


J.
Customer: replied 3 years ago.

yes, but I don't see excel in there.

That's ok - I just wanted to know that you have a recent version of Mac OS, and that it is functional.

Do you remember how or where you purchased the product?


Thanks!

J.
Customer: replied 3 years ago.

Sorry for delay, I had to attend meeting. I do not recall where the program came from because I did not load it. I suspect that maybe it was not purchased?

Hi,

I think that is very likely - you probably had a demo, which expired.

If you still need to use Excel, you can simply download and install it directly from Microsoft.

Here is the direct link to the product:

http://www.microsoft.com/mac

If you have any other questions or need more information, please ask me – I’ll be happy to respond!
I'd appreciate it if you can rate my service using the faces below my answer.

Many thanks,

James.
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