Hello Sir. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Did not work.
When I try to play songs on iTunes from my PC it allows me to do so without problems. However it does not allow me to play certain songs from my Mac. It says that the computer is "not authorized to play this song..." and asks for authorization in the form of my Apple ID and password, which it does not seem to accept, despite my having reset it numerous times. After your last reply I attempted to log on to iTunes on my PC to manage my account, using the reset password. It does not accept the password from my PC either.
When I attempt to authorize the computer, it asks for my login info (Apple ID and password) which it does not accept.
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.