while adding tunes and albums to a flash drive on my 27 in IMac it crashed , to close down I had to hold down the power button , as soon as I rebooted it crashed again ,I tried many times to restart but crashed each time. I then tried the Protection Plan Disc TechTool Deluxe without a response . Hoping that you can help me James xxxxxx
agreement enrolment no 801029520530358
Joyce of Wexford ,
My IMac was recalled for a replacement hard drive a few months ago , had no trouble with it before then .
I have had a number crashes lately
1st July 10
1st July 2010
Yes at Compub store , Pavilion Shopping Centre .Swords. co Dublin.
I have Disc Mac os x install DVD . and applications Install DVD.
IWork install DVD.
Which do I use Please
I have decided to return it to Compub Store
Thank you for your help.
Relist: Other. I got in touch with Compub who carried the Hard Drive replacement, they said it may be a hard drive problem and that I should bring back to them. Thank you again for your help. James xxxxxx
I tried the install dvd and it still crashed on start up it just would not respond.
Thank you very much
At the moment your suggestion to hold down the shift key, might be working, I am able to work on the screen as there is a lot of iTunes i.e. albums that where meant to go on the Flash Drive but failed,
there is quite a heap of them to shift ,if you have quick way of doing it I would be grateful as I am Shure they were they cause of the problem from the start.
The albums are all over the screen instead of going into the flash drive,
I have been trying to remove them one by one into trash ,Is there a way of getting them on to a flash drive it would great if I could.
What do you think Daniel PS The albums never went on to the flash drive in the place ,that was the cause of the problem in the first place.
all over desktop in single iTune music symbols ,the desktop is completely
covered with them ,each one represents a tune and there are hundreds
of them, and I thought they were going on to the flash drive at the time
I think it will be a slow process since al the symbols represent an album unless I am doing it wrong ,I don't think so, I will continue there does not seem to be an easy way out
Thank you very much Daniel