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Ernest Agyare
Ernest Agyare, Computer Hardware Engineer
Category: Mac
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Ultra thin keypad for iPad stopped workin will not be discovered,

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Ultra thin keypad for iPad stopped workin will not be discovered, message is that it is off but green light is on ?

ErnestAgyare :

gm i will be able to assist have you

ErnestAgyare :

Try pairing the Ultrathin Keyboard Cover to another bluetooth device ( Iphone, Another Ipad etc.) to further isolate the issue. If it won't pair with any other bluetooth device

Customer: Won'tpair
ErnestAgyare :

it will not pair with any other device?

Customer: I am not sure how to pair it to my iPhone? I hit add a keyboard in gen settings an have it on Bluetooth it is searching. The iPad is continuing to search too.
ErnestAgyare :

please simply unpair it from both wair 2 mins and repair please

Customer: Not responding
ErnestAgyare :

then you have a defective keyboard .....i have been reading online about it and it seems some of them behave like that....if you want me to opt out for other experts i can also but i am sure the problem is the device if it wont connect to another ipad or iphone...logitech can send you a new one free or charge..ALSO PLEASE ONLY RATE ME IF YOU ARE SATISFIED not before

Customer: Thanks. I appreciate your help.
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