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gm i will be able to assist have you
Try pairing the Ultrathin Keyboard Cover to another bluetooth device ( Iphone, Another Ipad etc.) to further isolate the issue. If it won't pair with any other bluetooth device
it will not pair with any other device?
please simply unpair it from both wair 2 mins and repair please
then you have a defective keyboard .....i have been reading online about it and it seems some of them behave like that....if you want me to opt out for other experts i can also but i am sure the problem is the device if it wont connect to another ipad or iphone...logitech can send you a new one free or charge..ALSO PLEASE ONLY RATE ME IF YOU ARE SATISFIED not before