Hello Sir. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Hello Madam, Sorry for the delay in reply. I was away from home for some personal matters. If you can't see the mouse under bluetooth devices please follow below steps.
Turn on the mouse by sliding the mouse power switch to the on position. The indicator light above the power switch glows steadily for 5 seconds to indicate the batteries are good. After that, the indicator light should begin to flash to indicate the mouse is in discovery mode.
Note: If the light on the bottom of the mouse does not glow or flash when you turn on the mouse, make sure the batteries are properly charged and installed.
Slide the Magic Mouse power switch up to turn it on.
Note: The power switch on the Mighty Mouse and Apple Wireless Mouse power switch is in the center on the bottom of the mouse. After five to ten seconds, the mouse name should appear in the Search preferences. Click Continue. The Setup Assistant will try to pair with the mouse. When the computer and mouse have successfully paired, the Mouse System Preferences will expand to show all configurable options and battery level in the lower-left corner. You should now be able to use your Apple Wireless Mouse. If you are using another mouse, let me know the manufacturer and model details of that mouse. Regards Jins
Amazing: the whole lot - computer, mouse and keyboard - is working this morning!
As you suggested, I plugged the computer into a different socket, using an extension lead. I tried the wireless mouse, just in case, and it worked! So did the keyboard.
Weird, because I had restarted the computer and turned the keyboard and mouse on/off before. But whatever reboot happened this time round did the trick.
Any idea what the cause of all that might have been in case it happens again, so I know?