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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1888
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
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I have installed (?) Safari for windows,

Customer Question

I have installed (?) Safari for windows, but unable to pull up the site. HELP!!!!
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8?

Do you mean you were able to install Safari browser program on your Windows / PC computer, but when you open Safari, it cannot browse websites?

Also, are you able to use Internet Explorer (the big 'e' program icon)?

Can we do a screen sharing session, so I can check and fix this issue directly for you?

Please let me know. Thank you
Customer: replied 1 year ago.

windows XP. I installed Safari from a google list Yes I can use the big E


We can do a screen sharing session.

Expert:  Viet - Mac Tech replied 1 year ago.
Please go to that website below in Internet Explorer (big E) and allow the ScreenConnect sharing program to run:

http://166.78.231.170:8040/?Session=d83b6eb9-3f9b-476b-9e1b-4578540e5656

Thank you
Expert:  Viet - Mac Tech replied 1 year ago.

Sorry, please ignore my previous post. Did you go to that website yet? Please click on the website below and allow the ScreenConnect sharing program to run, then I will be able to chat with you and help you directly:

http://166.78.231.170:8040/?Session=d83b6eb9-3f9b-476b-9e1b-4578540e5656

Thank you.

Customer: replied 1 year ago.

no information as to how to proceed---you say you have resolved the issue but I need information such as how to pull it up, if I will have more problems since it is on Windows XP. I don't think the way your work has proceded is satis factory to a person not well versed in computers---not worth $38. If that is all I can expect, please cancel the charges!!!

Expert:  Viet - Mac Tech replied 1 year ago.

I'm sorry. That was my mistake (it was intended for another client.) Did you see my previous reply:

Sorry, please ignore my previous post. Did you go to that website yet? Please click on the website below and allow the ScreenConnect sharing program to run, then I will be able to chat with you and help you directly.

 

The steps are:

 

1. Click on the website below:

 

http://166.78.231.170:8040/?Session=d83b6eb9-3f9b-476b-9e1b-4578540e5656

 

2. Allow the ScreenConnect sharing program to run; try any option it gives you as needed.

 

Please do that, so I can help you fix this issue. Please do not worry, we guarantee our service. Thank you.

Expert:  Viet - Mac Tech replied 1 year ago.
Can you please make sure you go to that website in Internet Explorer (the big E)?

http://166.78.231.170:8040/?Session=d83b6eb9-3f9b-476b-9e1b-4578540e5656

, or go to the shorter website link below in Internet Explorer, and allow it to run:

http://tinyurl.com/kphhjug

If your computer still cannot connect/join, what happens when you download and install Safari program at the website below:

http://support.apple.com/kb/dl1531

By the way, is there a reason you need to use Safari, instead of better browser programs, Firefox, or Chrome (or even Internet Explorer)?

Please let me know; we'll find a solution for you. Thank you
Customer: replied 1 year ago.
Relist: Answer quality.
I have received the answer from my "expert". Still cannot pull up Safari---I get an Apple site that is no help. I'm frustrated and can not get to the site to "chat" with my expert. Do not charge my credit card. I will deny charges.
Expert:  Mike replied 1 year ago.
Can you clarify the problem? What site are you unable to get to?
Expert:  Viet - Mac Tech replied 1 year ago.

I'm sorry, please just reply via this web page, so I can help further.

What happens when you go to that website I gave you in Internet Explorer:

 

http://tinyurl.com/kphhjug

 


1. What happens when you click on the website below:

http://support.apple.com/kb/dl1531

, then click on Download on the right? Does it let you download Safari?

 


2. Or can you click on the website below:

http://www.wikisend.com/download/873866/

, then click on Download file there in order to download and install Safari?

I'm still here. Please reply via this web page, so I can help further. Thank you.

Customer: replied 1 year ago.

neither the support apple.com or the wikisend can pull up anything I haven't already pulled up. only apple sites---no help

Expert:  Viet - Mac Tech replied 1 year ago.

I'm sorry, so you use your mouse and click on the website:

http://www.wikisend.com/download/873866

, it does not show anything on that website?

By the way, what do you need Safari for?

 

Also, do you have another computer?

Thank you

Customer: replied 1 year ago.

I'm tired of all of this--please cancel my card charge.

Expert:  Viet - Mac Tech replied 1 year ago.

I'm sorry, I'm trying to help, but it seems your computer cannot go to many websites at all.

How about clicking on another website below?

http://www.filehippo.com/download_safari/

What does it show on that website?

Do you have another computer?

If it still does not work, I can certainly cancel this per your request, but would you like me to open the issue to another expert? And/or we can continue another time if you'd like to.

Please do not worry, we guarantee our service. Thank you.

Expert:  Jins M. N. replied 1 year ago.

Hello Sir. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.



I need to make clear some doubts. Can you open safari on your XP ? Which version of safari you have on your system ? (Open Safair, Press Alt key and H key together. It will open safari Help menu. Then click on About Sfari. You will get open an info window with sfari version)

Was your safari working before ?

Regards
Jins
Customer: replied 1 year ago.

I have an early morning appt. so will not be able to work with you at this time. To answer your questions, I have been unable to open Safari so far so I don't know which version. Had not tried to set it up yet on the PC. We were hit by lightening and it fried all of our electronics, including my relatively new iMac, so I lost Safari, which I liked it's user friendly browser, but I had trouble setting it up on the Mac also.

Expert:  Jins M. N. replied 1 year ago.
Okay Sir, I think you have some download problems on your windows XP and that is why you are not able to download and install safari on the xp machine. So please use this link on some other machine which have good internet connection to download the stand alone setup file for safari. Then copy the downloaded setup file to a pendrive and copy it to your xp machine. Then you can install safari on your xp system from that installer file.

After installing safari, launch it and try to access the sistes you needed. Then let me know the result. If there is some conection related problem we need to fix it also.

Regards
Jins
Customer: replied 1 year ago.

I am not very good with computers, so all that you tell me is gobbley gook.


 


Please take me out of ypur program, and DO NOT use my credit card!!!!


 


Mary Thomson

Expert:  Jins M. N. replied 1 year ago.
Hi Madam, you need not worry about your money. If our service do not help, you can ask for the refund of your money. We have a full refund policy and customer satisfaction is the biggest aim and asset of us.

Actually, installing Safari on your system is not a hard thing. If you like we can proceed. I can clear any of your doubts related to this. Now let me simplify the instructions.

1. I think, it is not hard for you to find another computer with good internet connection to download safari. (You can use the computer of your friends or collegues, or a system on an internetcafe)

2. While on that system click here to download safari installer file. Computer will prompt you to save a file named SafariSetup.exe Save that file on the computer.

3. Copy the downloaded SafariSetup.exe file to a usb memory card or cd. (If you are using an internet cafe to download it, the assistants there will help you to copy it)

4. Then, connect the memory card or insert the CD on your system. Double click on the SafariSetup.exe file in it and follow the on screen instructions. Thats all, you installed safari.

If you believe the internet connection on your windows xp is good and it not lossing the connection to internet, you can download safari on your system and install it there. I hope, this youtubevideo will help you.

Once again I like to remind you, there is no need to worry about your money. If you want it back and close this thread; just mail to info@justanswer.com

Regards
Jins

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