How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brandon M. Your Own Question

Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6976
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
12024030
Type Your Mac Question Here...
Brandon M. is online now
A new question is answered every 9 seconds

I cannot access my credit card as they use Safari only which

Resolved Question:

I cannot access my credit card as they use Safari only which does not meet requirements MAC OS X.4

I can't find another one so can't access my account

How to add another to tool box besides Safari
Submitted: 1 year ago.
Category: Mac
Expert:  Brandon M. replied 1 year ago.

BeBoo :

Hello and thank you for contacting JustAnswer, a paid expert support site. My name is XXXXX XXXXX I'd be glad to assist you with your issue.

BeBoo :

What site are you trying to use?

Customer:

see my questuon

Customer:

Safari

BeBoo :

You did not mention a site, just that it doesn't meet requirements.

BeBoo :

Safari is the browser.

Customer:

What's " a site" don't know crap about computers

BeBoo :

The website that you are trying to visit?

BeBoo :

What are you trying to access?

Customer:

Oh creditonebank.com

BeBoo :

Ok, so you are trying to log in, correct?

Customer:

yes...they have always been ok with safari but now use must use foxfire, internet explorer, etc and I can't find a browser that will work with MAC OS X.4

BeBoo :

Ok, the latest version of Firefox available for 10.4 is 3.6.28: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

BeBoo :

Once you download that, you should see the Firefox icon appear. You can drag that to your Applications folder, then run it from there.

Customer:

If click above link, computer says "can't find it" Now what to do?

BeBoo :

Hrm, it should start downloading a file.

BeBoo :

Did you get it to download?

BeBoo :

Please don't rate the service poorly without continue working with me.

Customer:

Lower fee, please. Not valued at $28

BeBoo :

I will request that it be lowered for you. Can we continue?

Customer:

$15.00 + $5.00 tip ??

Customer:

Yes

BeBoo :

You can provide a tip at the end but I will request that the value be lowered.

Customer:

ok

BeBoo :

Ok, did you try the Firefox link? I can try giving it a different way.

Customer:

Yes I did

BeBoo :

Ok, did it download a file?

Customer:

Yup as far as I know. I'll up the rating & include $% tip but I still think $28 is too high sorry

Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6976
Experience: 10+ Years Mac Support as contractor and currently an IT Manager for law firm
Brandon M. and 6 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

INFORMATION WAS ACCEPTABLE BUT NOT WORTH $28.00


 


HE SAID HE WOULD LOWER THE PRICE & I AGREED TO $5 TIP

Expert:  Brandon M. replied 1 year ago.
You rated the service before I had a chance to do so. I will request a partial refund for you.

Have a great weekend.

Brandon

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified