I see the backup database as a choice, but once I highlight it and then open outlook, it's still the same. Empty with none of my old emails or email accounts.
Version 10.7.5 ( I just reinstalled that version last night as the computer was having problems first and disk utilities had to repair the disk. It still ran poorly so I reinstalled the operating system). The processor is 2.66Ghz Intel Core i7. The memory is 4 GB 1067Mhz DDR3.
I do have a time machine back up of my old computer from about 3 weeks ago to. But that's a different operating system. Still perhaps the contacts can be extracted some way if we can't figure it out this way first.
I don't know how to do that. If I connect the drive, won't it start replacing what's on there with what's on the computer now? Also I have no idea where or how to recover the Microsoft User Data Folder. Once found do I drag it to the desktop or something?
Also, all of the mail account information is gone. Will this data folder also reload the information need to retrieve my mail, because I don't have that written down anywhere and can't replicate it.
Before I do this, when you say "open Time Machine," does that mean plug the external drive into the computer? I don't want to do anything wrong. I only have one back up of this computer.
I think I've done that now.
I did what you said. When I opened Outlook with the option key down it had a list of identities--the main one and three choices from yesterday. I chose the main one and it opened outlook as though it had never been opened before. We're not doing very well here...
They are rebuild with none of my information imported. What about the information from when I backed up 3 weeks ago? Can't that be copied over or something? Isn't this the point of the back up?
I don't understand what to do. Outlook says it's rebuilt the database. Then it's empty of any old emails or email account information. There are at this point 2 Microsoft User Data folders. I feel nervous throwing something into the trash. Worried that perhaps the situation will get worse. This justanswer site would certainly be better if we could do this in real time rather than back and forth emails.
At this point I don't know what's going on anymore. I can't remember the steps I've taken. What's involved in you doing it?
I'm in Europe. I had to go to sleep. I'll be available later today.