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But I prefer to use a screenshot/screen capture program; the free ScreenHunter program is very good, which you can download and install at the website below:http://download.cnet.com/ScreenHunter-Free/3000-20432_4-10063246.html(If you have windows 7, you can use the Snipping Tool from Start, All programs, Accessories, but I prefer the ScreenHunter program.)Please let me know if there is still any issue.
Edit: It looks you've gone away, so I'm going offline for now also; please reply back when you are available to continue. Thank you,