Once the file is downloaded, a new Finder window appears containing two items (below). If a Finder window doesn't appear, locate the iTunesX.dmg file (where X is the iTunes version number) on the desktop (or wherever your downloads go) and double-click it to display these items:
It's possible that clicking the iTunes icon in your Dock or double-clicking an iTunes icon on your desktop could open an older version of iTunes. Open iTunes from the Applications folder to be sure you are opening the right version:
If you notice another copy of iTunes in the Dock after following these steps, here's a way to take care of that:
Please let me know how this works for you. It just looks like your itunes is corrupted.
Attempted what you suggested...no luck...this is the last screen I received...
"ITunes installer completed.
Errors occurred during installation before ITunes could be configured.
Your system has not been modified to complete the installation. Run the installer again.
Click finish to exit the installer."
This is the message I receive when I attempt to open ITunes...
"The iTunes Library.itl file cannot be found or created. The default location for this file is in the "itunes" folder in the music folder."
I was not able to locate the iTunes.mpkg or the "Read before you install" file. Every time after I downloaded the file, I was directed to a iTunes setup.exe file which leads to the aborted installation described above. I attempted this four times...same result every time...what next??
I am running a pc with Vista.
Hi Chris, the confusion was my fault...looks like I asked the original question through JustAnswer.mac by mistake...oops...(I did what you suggested, uninstalled iTunes, rebooted and reinstalled iTunes from scratch...no go...still get "The itunes library.itl file cannot be found or created. The default location for this file is in the "itunes" folder in the music folder." when I attempt to open the file.
Downloaded and ran Revouninstaller as you suggested...also did an advanced scan and had it remove all the remnants it could find. It did generate a message "Warning 1910. Could not remove shortcut iTunes.Ink. Verify that the shortcut file exists and that you can access it."...When I did a further search on this elusive shortcut file, the search found an itunes file under my music file complete with past library files(empty) and my existing (though incomplete) music database...I didn't know whether I should delete these too (very hesitant to delete my own music), so I left these files and rebooted and reinstalled iTunes as before. The result was the same...missing library.itl files. Should the uninstaller have found and deleted this itunes file along with these library files and my music database(partial) or was I correct in leaving this untouched for now??
It worked!!!...All my purchased files are back (all 1300+). ITunes restored them automatically. I will have to reinstall my own added files, of course, since I had deleted everything, but that is not a problem. Thank you, XXXXX XXXXX much for your patience and support...One question though...What do you think caused this in the first place?...Attempting a NERO backup?...I certainly want to avoid this from happening again...I want to feel secure in being able to sync my ipod with my computer again...How can I safely back these files up?