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The Options Command R brought up the Radian icon, but not the progress bar. The computer froze again.
We then followed the final instructions to unplug and reboot. Freezing again on boot up.
We restarted the iMac, pressing Command + Options + p + r on startup (At first chime). Shortly after there was a second chime. Then the Radian froze. We kept the four keys held down and the apple logo and Radian disappeared, leaving us with a white screen, and nothing else.
Your thoughts please.
Our previous attempt on checking the harddrive, found that one out of the thirty directories was defective?
The repair was initiated, and the drive verified. That was all good. There were no other issues at that time.
There were no repeated issues.
Sorry for the delay, I didn't realize you had already responded...
The Mac OS X Snow Leopard appears to the the original, and I have that disk in my possession right now.
No, we haven't been successful booting from the disk tonight. Booting the iMac, while holding the C button,will spin up the optical drive, but after 30 minutes the white screen remains and everything stays frozen.
It does appear that the iMac is trying to read from the optical drive, but after about 5 minutes, the optical drive goes silent.
Yes, it shows the icon for the Macintosh HD
The boot screen shows the MacIntosh HD and Mac OS X Install DVD,
but that is all. There is not Recovery HD volume available to us.
It seems that the HD is not working, but shouldn't we be able to boot from the Optical Drive using the OS X disk? It seems odd that the iMac spends upto 5 minutes accessing the optical drive, but then eventually freezes while remaining on the white screen. But there is still some optical drive activity every minute or so...
Thanks for your help. Good night...