We can try some basic troubleshooting steps and see if that works or not. First we can reset the PRAM and NVRAM of your Mac. Reset PRAM and NVRAM
Then turn your Mac off. Turn it back on and this time hold down the Command (Apple) key and the S keys at the same time. This will boot your Mac into Single User Mode (black screen with white letters). Then type the following commands... /sbin/fsck -fy (note the space between fsck and -fy) If you can't run /sbin/fsck -fy then type only fsk - fy Hit return and the disk utility should run and let it finish. When it finishes and there is no error, then type reboot and hit return. Let the Mac boot up. (Disk Utility will fix all system errors, bad preferences files etc)
I went through the steps you suggested and waited to see if the problem was gone. It just happened again. I did not want to rate your service untiI I knew the problem was fixed. Apparently there is something else going on. I find it odd that you did not ask questions.
Hi there, I did ask you question about when did this problem started. The steps we've tried so far was only basic solutions to repair some system files and reset some settings. Since those steps didn't work, we can do some advanced troubleshooting.
What version of Mac OS X are you using ?
I'm using OSX 10.6.8. I finally upgraded from leopard to snow leopard a few months ago and it was after that that the problem surfaced. It never happpened before. It's odd that it happens with a mouse click. I have the original wired mouse.
I have just the OSX snow leopard disc as leopard was on the imac when I purchased it.
Everytime you offer something to try, I don't respond by rating you yet because my problem is intermittent and is not yet solved. I mentioned up front that it happens about once a week. Well it just happened again tonight. I had reinstalled my Snow Leopard hoping it would be the end of my problem. What else can we try?
This is a bit scary for me being non-technical. I do have a "clickfree" brand external back-up which I use so I can back up everything including photos, etc. I am familiar with the Disk Utility window and have seen the erase button. In your instructions, after erase, you say "close it" and continue installation. Do you just mean close the disk utility window? I don't understand what "installation" is to continue. Once erased, do you mean install the back-up? I've not done this before and won't try until tomorrow morning when I'm fresh. What if I mess up and can't do anything? Is there a phone number to call you for help? AHHH!
Just one more question - am I to use the original OS X disk I got when I first bought my imac or use the snow leopard one I reinstalled earlier to update the original?
I went out to some mac chat room and saw many people had similar problems with OS X version 10.6.3 which is what I bought to upgrade from leopard to snow leopard. But then I went further to go to 10.6.8. Interesting...
OK, I finally got up enough nerve to do the erase and reload of OSX. I've got some issues. I don't have iPhoto at all - the application - not in Finder. I do have the individual photos I saved and restored all lumped together not in the nice albums I made. Apparently iPhoto is on the original disks when I purchased the iMac not the upgrade. So do I now have to start all over with the original disks and then upgrade to the OSX 10.6? I downloaded Firefox which I use. I added my mailboxes to my toolbar. I see I lost all my bookmarks - had lots of them and it will take time to re-create them which is a pain. I also see it did not load my MS Office for mac but I can do that as I have the disk I purchased. All my documents were in neat folders and now they are all jumbled together. It will take to to reorganize everything. I'm most concerned about no iPhoto. I'm almost sorry I did this. Any suggestions?