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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2526
Experience:  worked as a Tech support Associate for Apple products
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My old google is gone with all its data and only I have google

Customer Question

My old google is gone with all its data and only I have google plus which practically nothing in it. How do I get back to old google. Also I did not request google plus.
Submitted: 1 year ago.
Category: Mac
Expert:  Vinod Menon replied 1 year ago.
Hi,

I am Vinod. I will try my best to help you resolve this issue.

Could you please describe your issue a bit more? Did you mean when you open Safari, it is taking you to a google plus website and not to google?

Thank You
Vinod
Customer: replied 1 year ago.

yes. That is exactly happened today. I want to get back to my old google with all info associated with it.

Expert:  Vinod Menon replied 1 year ago.
Thank you.

So what I understand is when you open safari, you want to see the google page showing up, correct?

Just for a confirmation, are you using Safari or Firefox or Chrome?
Customer: replied 1 year ago.

safari

Expert:  Vinod Menon replied 1 year ago.
Thank you.

May be you have accidentally changed the home page.

let's open safari. Now you will find an apple logo to the top left corner of the computer, followed by safari, file, edit etc.

Click on "safari" there and select "preferences".

There, click on the "General" tab and there set the home page to

http://www.google.com

Now restart your browser. Let me know whether this resolves your issue.
Customer: replied 1 year ago.

When I sign in after following your instruction it still does not show my old google data

Expert:  Vinod Menon replied 1 year ago.
Then your issue is different. The other solution I gave was just to reset the home page to what you want.

Could you please explain what is the old google data you mean?
Customer: replied 1 year ago.

Where I have my picture and all the posts I made and all my friends and contacts. None of them are there now.

Expert:  Vinod Menon replied 1 year ago.
the normal google page does not have such data. So I believe you are talking about some website, most probably a social networking site. Since there are a number of websites which can give you all such datas such as your picture, posts etc, I am still unsure of what exact website you are looking for.

Let me try some websites here

Please go to the following website

http://igoogle.com

let me know whether that is/not the webpage you are looking forward to.
Customer: replied 1 year ago.

sorry. it is the facebook page

Expert:  Vinod Menon replied 1 year ago.
oh ok.

We will now set facebook as your home page.

Just like the same we did earlier, click on safari tab at the top, then on "preferences", general tab and change the home page to

www.facebook.com

Now restart the browser.

Let me know whether that resolves your issue.
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2526
Experience: worked as a Tech support Associate for Apple products
Vinod Menon and 2 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

if i use facebook page I get everything back. Before i could get that thru google. Now I have to go direct. You have answered my question. Thank you very much.

Expert:  Vinod Menon replied 1 year ago.
you are welcome...:)

have a great day!

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