Upload .84 Mb/S
I hope that helps.
Audio calls should be possible with most internet connections. Video calls use a lot more bandwidth, so if you are having issues with the quality of your video calls, I recommend:
Ask your friend to do the same test from his side
Let me know the result.
Thanks, XXXXX XXXXX makes sense, except I can't find the Check Settings button. Here's are two screenshots:
Also, I'm making only audio calls. And, I was able to call all these people fine when I wasn't at this location. I tend to think that means the problem is in this location, not within the laptop or the other's people's locations.
Thanks for your help. I'd love to get to the bottom of this.
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OK, thanks for this suggestion. I deleted every Skype file and in fact deleted and reinstalled the application itself, in case that could help.
The same problem persists, however.
Now, how about fixing some router settings? Could that help?
Hello Sir, actually that speedtest shows you have enough connection speed. If skype on your iphone also facing this issue, there is something with the connection. I think, there may be some internal firewall settings on your modem that prevents audio calls. It will vary according to the modem model. So please contact Telstra and discuss the issue with them. I hope they will help you to open or forward some ports for smooth skype calls.
Please try Deleting the shared.xml file also:
Quit Skype. Go to the folder ~/Library/Application Support/Skype/*. Delete the file shared.xml.When you start Skype, the shared.xml file will be recreated.Note: The ~ sign means your home folder. To find your respective folder:1. Open Finder and click Go > Go To Folder…2. Type ~/Library into the pop-up window that appears and click Go.
OK. Thanks for trying.
Hi there. Telstra suggested restarting the modem. It hasn't helped. Strangely, I can make a call on Skype on my mobile via the cellular network and it's good, while on wifi it doesn't work.
PS: If we've done all we can, just let me know and I'll give you your rating so you can be paid.
OK. I'll try these things.