Hi, I will assist,
I'm sorry about the issue. Do you have the 4-digit passcode/number set on your iPad?
If you do, then you do not have to worry because the thief cannot get into your iPad since he/she does not know the passcode; the thief would have to reformat/reset the iPad to original factory settings in order to use it; everything will be wiped out from the iPad.
But to be safe and to block your Apple ID account from the thief, please change your Apple ID account password at the website https://appleid.apple.com/
Please let me know if you have any further question. Thank you,
(NOTE: It looks like the apple ID website https://appleid.apple.com/ is down right now, so please try again later. Thank you.)
the reason i didnt reply to your request for rating is because i still didnt manage to block my i pad.
Hi, It's been about a week.
I'm sorry, did you try my suggestion yet?
Did you see my reply/answer previously?
yes, please scroll up/down this web page in order to see all my replies.
the reason i didnt rate your answer yet, is because i didnt manage to block my stolen i-pad. i tried many times through the web site: www.appleid.com to change my apple id,but although it tells me that e-mail will be send to me with instructions to change my apple password, unfortunately i didnt receive anything yet on my e-mail. can you please help me for that?????????
I'm sorry about that. Have you checked your email junk/spam folder yet?
yes i didnt but nothing received. my e mail address is: XXXXX@XXXXXX.XXX
Sorry, for privacy purpose, please do not provide your full email address; please provide only the part after the character @, such as @hotmail.com, @yahoo.com, @gmail.com, etc.
Are you able to sign in your Apple ID account at the website https://appleid.apple.com/?
Are you still there? Do you have a computer? Can we do a screen sharing session, so I can help you directly? Thank you,
By the way, you change your apple password, not your apple ID.
It looks like you've gone away; please reply back when you are available to continue. Thank you,