Using Safari all the time.
Never use Iphoto or Itunes.
I think it is while using the Internet but almost every time I am online -- so everything happens slowly.
I can send messages and receive messages, briefly, and then the ball starts spinning.
Sometimes I shut down the computer and start all over again, and that helps for awhile.
I used the ClamXav virus scanner and it downloaded and then said underneath
What does THIS mean? What next?
I can't rate the expert until I complete what he told me to do.
And I won't know if it worked until I use the computer for a little while after that.
I went to this one, too, but it says I need a Mac OS X 10.6.6 or later
and my Mac says it is a 10.5.8 version.
I will rate the service with a smiley face after I get to use my computer a bit today and see if it is better as a result of what we have worked on.
So far, the little beach ball is still there spinning -- but not as long each time as it was before. I will give it another day or so before we have to try other things -- thanks.
Hi -- the first steps apparently did not do the trick -- things are slower than ever and the ball spins longer tho not every time I am online --
don't now whether to start over with the steps you gave me or wait for further advice.
Processor 2.4 GHz Intel Core 2 Duo
Memory 1 GB 800 MHz DDR2 SDRAM
Startup Disk Macintosh HD
Beach ball thing no longer spinning all the time! Thanks --
now I have no sound and can't use animation -- when a Jacqui Lawson card is sent, for example, it does not animate or play music. Received an e-mail with dancing -- it will not run. These happened with the repair!
Things are looking so much better -- and sound and video are back. Beach ball is back, too, but not as a constant.
I made a Genius Bar appointment for tomorrow night, and will probably keep it so everything can get checked out -- but thank you -- we are so much better!
At the Genius Bar, there was nothing evidently wrong with my computer! The beach ball thing never even appeared!
Their thought was that my home cable might not be good -- but beach ball continues to spin anyway now, regardless of which cable I use from computer to wall. Probably have to call Verizon Fios re: this.But thanks for your help -- major improvements!