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Thanks, XXXXX XXXXX I contact you after I get out of my Mac if it does not work?
I rebooted as you said and I thought we had it, but then some of the photos still have the "I" (looks like an exclamation mark) Can open a few but most just respond with the I
Sorry, but most will not open.
Please let me know how this method worked out. Thank you!
OK give me a minute, sorry.
It's rebuilding Nick, will take awhile. Will you be there for a few more minutes?
Thanks, XXXXX XXXXX I am sick about the pictures as there is a lot of history. I have some on discs but a recent cruise added about 500 and I can;t get them open. I Photo says they have found almost 3000 photos are are importing them, let's hope.
HI NIck, I don;t know if the last email went so I'll try again. Got back about 3000 photos but all the new photos will not open except with the "I" I can see them in thumbnail but when I try to open the I comes up.
I don;lt know much about computers but I don't have an external drive. Didn;t know the pictures would be on the hard drive.
Sorry to be such a dunce and take so much time.
OK bear with me.
It's doing it's thing and as you aid it will take a long time. I really appreciate all that you have done already, you have been great and very patient. I donlt know if you are on EST but if so I'm sorry I'm keeping you up. I'll send a reply when it is repiared and let you know what is happening, thanks.
So am I so we can stay up together. It is very slow in repairing but maybe it will work.
Hi Nick, thanks for waiting. No luck, repaired permissions and rebooted. I can see all the photos in thumbnail but when I click them on the I comes up.
I stupidly deleted all the photos from my memory card after I downloaded them without a backup. Hard lesson to learn.
I also tried dragging photos to the desktop but they won't go.
I have tried to find pictures/photo library, no luck. Is it on the hard drive?
I feel stupid Nick, but there is no file with pictures, or I photo in the hard drive.
Yes, it worked when I said "show file and the pictures that were in each event showed up, and opened up that way.
Yes they will open without the "I". Is there some way to rebuild them or transfer them (not tonight) to a new file.
No it just has file, info, duplicate etc.
Hold down the Option key as you open iPhoto.
In the window that appears, click Create New.
Type a name and choose a location to store the new photo library.
Then import your photos into Library:
Keep the folder where you found your photos. Now you have new library. Drag all your photos to the new Library. They will show up in your new Library.
OK Nick.I think I kept you up long enough, sorry, but you have been fantastic. How do I get you next time I have a problem, and it mentioned tips, how do I do that?
Thanks a million, you went way beyond the call of duty, nice to meet you, Ed.
Ji NIck, hope you can get this. I have a problem after I created a new Iphoto site and I can't find all the old pictures. They want me to pay another $58 and I have already done that plus the tip, can you help.
Thanks Nick, hope you had a good nights sleep. I'll do as you suggested. When I created the new library I lost ALL my photos and have located some. In order to get rid of the "I" that keeps coming up will that be OK after transfering to a new Library? Sorry to be a pain.
Thanks Nick, I'll send you a response later. Is this site OK.
OK, I'll leave you alone for awhile, thanks.
Hi Nick, you have probably left town by now. Got a few pictures transferred to a new library, and I finally found the pictures I thought I had lost. I don't know how they came up but they are there. The "I" still comes up and I tried to drag them to the desktop and out them in the new library but they only bounce back to the file and will not allow me to drag. Obviously I am doing something wrong, but I am encouraged that I actually found them, now I have to figure out how to get them to the new library and not have an I pop up when I try and open. Any ideas. I dont know what you are doing so when you get this if you can just give me an idea as everything has worked so far. I will say that when I hit control an go to file, no file comes up as it is empty. Thanks for all your help, Ed.
If I close I photo how do I see the photos. I can only bring them up as small photos at the top of a strip, but can see all of them. I try to find a file but can't find one. If I try to open a photo I get the "I" and if I try to drag it it bounces back so I guess the problem might be that I can't find a file. I really appreciate your help and as I said you have gone way beyond anything I expected. Very frustrating.
They have to give you a raise Nick. I'll give it a shot, thanks.
Hi Nick, I don't expect any answer tonight, just thought I would send you the latest. I bought as you suggested and ran it, I don't really know what I am doing and where to find anything they come up with after the scan. I still cannot get my photos to open, but maybe I scanned wrong. I did the partitions and I am now trying to scan photos. At this rate I can buy another cruise ticket, go the same places I went, take the same photos and probably do it for less and without all the stress. Maybe I am just hopeless. We'll see tomorrow after the next scan, god night and thanks.
Good morning Nick, I used the recovery system and I could not believe all the garbage that it picked up. I have tons of photos to go through, I made some new files, and when I have time I will transfer to my new I Photo file. It seems as if I can open the photos and hopefully when I drop them into the new file they will work OK. As you said, it took forever, and I still have to delete all kinds of garbage it picked up. I now have something to do with my spare time. I'll work on it and let you know how I did. I owe you a dinner, thanks for all your help, and I will either win this battle or get a new computer and start over. Thanks again and I'll be in touch.
Eureka !!!! I was able to recover about 4000 photos and then import them to my new file in Iphoto. Thanks a million Nick, it was a battle, but you got me there. Don't know if or when I will have such a problem again but I will contact you if I do (pay of course.) I am 79 years old and did not realize at my age I would be so involved in computers but I really enjoy it. Thanks again, take care and be well, Ed.
HI Nick, just filled out the survey (you will blush) and one comment was , "Nick was fantastic, went WAY beyond the call of duty, kept sending me answers as we worked through the problem, was right there when I responded and actually worked with me over two days, and the good thing is that I was able to recover about 4000 photos because of him. I will always ask for Nick or go to him for any other problems (realize that I will have to pay for new problems) A real asset to your program." Thanks again, Ed.
Thanks for following up Nick, I really appreciate. Fortunately I am OK right now but want to buy a new Imac and it has IPhoto11 so I may need help transferring or some other problem I will create on the new computer. I have you on speed dial, Ed.
OK Nick, I did it again. In my effort to delete thousands of duplicate photos in documents and then emptying the trash, somehow my entire document file was deleted as well. I have no idea how as I never touched it. If I have to pay again OK, but I would really like to recover my deleted document file as it has income tax, letters etc. HELP!!!
Hi Nick, just noticed that the $58 allows 5 questions a month, would that take care of this question as it is different, thanks, Ed.
I do have it and click on recovery, now where do I go?
Just says "deleted files" which I clicked, and then continued, it says select file but I am not sure what what file as none say documents.
Nick, it just has a disk, EFI (fat32) and a disk 3hfs+
Hi Nick, any ideas?
OK, I'll give it a shot and let you know later. How do I add to your tip?
OK, I will, and thanks. It is running now so I will let you know if we get them back. Any idea why it would delete the document file when I was just deleting photos from the file?
The photos were in my document file as they had been transferred into the file somewhere along the way when we were trying to fix the IPhoto. You may remember I might have imported them and they went into documents. They are still in IPhoto but I was trying to delete them from the document file as they just take up space and are duplicates. My tax records, letters and things like that are also in the document file.
OK Nick thanks, now go watch the Open and I'll let you know if I was successful when it finishes, thanks.
Hi Nick, I recovered all the files (I think it is every file I ever had) It does not list the files by name so I have to open every file to see what it is and if I want to keep it. There must be an easier way. If not it will give me something to do for the next year. I am trying to leave a tip but not having any luck getting the chat guy. I'll do it, so thank you unless you can tell me how to identify each file the easy way, Ed.
Thanks Nick, for some reason this one opened up so I don't know how the block was removed, thank you. By the way I started to open each file, name it, new folders, and it will allow me to clean up my computer. Unfortunately I have years of consulting work on the computer and two years of Grand Jury stuff, but it is my own fault, and besides I can now detele files one by one if not needed, probably by Christmas, thanks, Ed.
Thanks NIck, really appreciate your help and now I have something to do in my old age, Ed.
HI Nick, Happy Father's Day, I contacted the office and they have to have someone call me tomorrow so I can leave another tip. They sure make it hard for you guys to get extra money. I'll let you know when they have contacted me, thanks, Ed.
Hi NIck, I am still trying to figure out how to leave a tip. They don't seem to understand that all I want to do is leave a tip. They sent an email and said to rate you again, but then that says that they will charge me again, and that's not what I want all I want to do is leave another tip. By the way I lost all that had been recovered and then tried to run the program again, had to do it twice, but still no documents. I then rebooted the computer and they all came back so now I am saving etc. I did find a CD that I had backed up a lot of documents on and that saved me a lot of work. Let me know how I can add to the tip. Don't you just love computers when they work?
They blocked me again, I guess they thought we were going together. I'm trying from an older email. I should have all the documents saved by 2016, thanks, Ed.
Thanks Nick, I would mail it to you if you like, but I don't know where. I just feel bad that I can't give you something extra for all your hard work. I feel at almost 80 I am getting a tutoring on my computer. I appreciate the offer. Somewhere along the way you told me how I could contact you if need be, but I don't recall if I can go to Just Answer and ask for you or not, thanks, Ed.
Thanks Nick, I will, Ed.