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Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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My 4th Gen iPad has lost the sound. I have checked every method

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My 4th Gen iPad has lost the sound. I have checked every method I can (Settings, all volume switches, etc.) but cannot get sound back on.

Appleologist :

Hi, and welcome to JustAnswer! My name is XXXXX XXXXX I am excited to get started with you.

So we can determine if your issue is hardware or software related, we will need to try a few troubleshooting steps. First, reset your ipad by pressing and holding both the sleep and home button at the same time for 30 sec or until the apple logo appears. The sleep button is located at the upper right corner and the home button is the round button on the bottom front bezel of your iPad

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This step resolved the issue. Thank you.

Appleologist :

You are very welcome. Have a fantastic rest of your evening

Michelle and 2 other Mac Specialists are ready to help you

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