Hi, are you still there? I had to go to bed as it was late, UK time. Jackie
thank you for replying. In the meantime, I have managed to contact a couple of people (one a Mac expert) and explained the problem. My son also spoke to Microsoft in the US and it would appear that as his autosave icon was not on and that he was forced to quit, he has lost that information. We are in a situation of very little time left as he is due to hand in his essay today at 4pm Uk time. He has been concentrating on rewriting in view of all this.
The original document was saved but whatever he worked on yesterday was not. So I feel that unless you know of a possible quick fix which no-one has mentioned before, we are out of time.
Let me know your thoughts. Jackie
Thanks for your input and help. If anything, this will be something he will never repeat again! Save, save save!
Have a good day,