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Ask Richard Your Own Question

Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 30132
Experience:  IT Engineer for over 15 years
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Customer Question

I have a G4 Power Book, I cannot recall the password. I also do not have the install disks with me!

They may be lost forever they are in a mover's truck!
Submitted: 3 years ago.
Category: Mac
Expert:  Mike replied 3 years ago.
Do you know what system version it was running?
Customer: replied 3 years ago.

Please opt out of this question. I would like a new expert!

Expert:  Mike replied 3 years ago.
Customer: replied 3 years ago.

Does my question repost? Must I repost it?

Expert:  Mike replied 3 years ago.
It is open to other experts, you do not have to start again but please don't reply untl another expert contacts you. Good luck.
Expert:  Daniel replied 3 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

Is there a problem with your giving info about your Mac?
Customer: replied 3 years ago.

I have no problem giving information about my computer. What other information is required?

Expert:  Richard replied 3 years ago.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

To reset the password, please do the following

Restart your computer, hold down Command-S and type in the following:

/sbin/fsck -fy [Press Enter]
/sbin/mount -uaw [Press Enter]
rm /var/db/.applesetupdone [Press Enter]
reboot [Press Enter]

Once you've done that the computer reboots and ask you to set up an admin password. From there you just change all other account passwords in the account preferences.

If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you