Yes, I am. As this Sunday is Pascha (Easter) for Orthodox Christians, and the "lead-up" services get closer and closer together at the end of the week, I'll be effectively out of office from midday today until midday Monday anyway, apart from quick responses to simple questions.
— Fr. Gregory+
I'll be available until about 6:45 CDT, back briefly later this evening (around 9:00), only spottily available tomorrow & Saturday morning, then unavailable until late Sun. afternoon.
Blessings! No error messages either in App or on Web. I'm working primarily with 2 installations: one on MacPro Lion, the other on a G5 Leopard (there are connection problems with my laptop). I made a trivial change to the DB folder (added a small file) on Lion last night, properly reflected on Leopard. The problem seems to be specific to Address Book.
I'm not quite sure what you mean by that. If you mean redo the symlink, no — I already tried that (on Lion) and just got a message that the link already existed. The AB folder is present in DB on Lion with some 40Mb of data, but when AB is opened it is empty. I have to go to church in about 15 min. & will be offline till late morning (CDT).
I presume so but I don't know how to remove it (no instructions given for that!). I'd probably figure it out eventually but don't have time to do the research before leaving for church.
When I try to open Dropbox App on Lion normally from Finder nothing happens (thus no Prefs). it appears in the menu bar, however, & says it is up to date. Perhaps there's something wrong with the app itself?
Will try this when I get back around 11:30. By "uninstall" I presume you mean just drag the App to the trash? I've seen a hint that it might have been corrupted by MacKeeper (which I have uninstalled).
OK, I'm back for a couple of hours.
I trashed & re-downloaded DropBox; installed without difficulty. After a short while it registered "up to date".
Opened Address Book on Lion; no contents.
Tried & failed to locate the symlink in /Users/papa/Library/Application Support/AddressBook/ (can't find anything remotely resembling that).
Reran the symlink from Terminal with these results:
agape-server:~ papa$ ln -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBookln: /Users/papa/Library/Application Support/AddressBook/: File existsagape-server:~ papa$
Re-opened Address Book on Lion; no contents.
Sorry to be dense — but where do I put the ~? I've already made the library folder visible (for a number of reasons), and I'm getting into the Address Book folder OK, which shows a considerable list of files (many of them having to do with conflicts), but nothing like this.
Just for kicks I tried this (found on the Dropbox website):
If unlinking and relinking your account doesn't solve the issue, your settings may be protected or inaccessible due to a permissions problem. If this is the case, you can remove your settings by hand using an administrative account. Here's how:
Once Dropbox loads, the application will rebuild your settings files and you will be asked to relink to your account.
Note: We're working on a way to check and fix your Dropbox installation automatically from within the application. Stay tuned...
To no avail.
Don't know about everything, but at least something. Just ran another test:
Added a document to DropBox folder on Lion
Switched to G5 Leopard & checked; it was there by the time I could get the screen switched.
Just to eliminate the possibility the problem has something to do with folders within Dropbox, moved the same document (on Lion) into DropBox: Documents.
Switched back to Leopard; it is where it should be.
The problem seems to be specific to Address Book (as I always supposed).
Is that symlink hidden somewhere within the Application Support: Address Book folder? or is it a hidden file, period, even though the folder is open? If so, how to reveal (& delete it)?
No. I did have MacKeeper installed but removed it after Mike the MacMedic strongly recommended I do so and an hour or so of searching through the wildly conflicting reviews online. As it was the current version, I was able to uninstall it quite simply — but nevertheless followed through (as recommended in one article) to make certain it really had removed all lurking files. The only thing I haven't done in that department (and am a bit loathe to do as it causes all kinds of havoc as this computer is the server for Daylite & MoneyWorks, which have clients running on other computers), is to shut down & restart the Lion computer.
No. It started within just a few days after being set up, and I think well before MacKeeper was installed ( I'm not absolutely certain of that, but I think I would have become aware very quickly and been suspicious of a connection had that been the case, as I would normally use AB several times a day).
Sounds great — except that of the 7 computers plus iPhone 5 (which will only sync with an intel machine) on the system only 2 are intel, and Plaxo, it seems, works only with intel Macs:
Requirements Intel/PPC, Mac OS X version 10.3.9 or later and an active Internet connection to sync your data.
I can sacrifice sync to all but two of those non-intel machines (one of them my laptop) if I'm forced to, but it's going to be pretty crippling.
And then there's the question of how I undo the DropBox setup — esp. as I can't find the symlink.
Quick look at Google doesn't look very promising either.
Apparently the symlink is there somewhere, as Terminal says so when I try to re-install it.
Also, of course, as the setup now stands there's no actual data in the Address Book folder in Application Support, only aliases. I presume I would need to delete all those aliases, then move the actual data from the Dropbox folder back to AS:AB (but of course that data is now no longer synced with any changes I might have made in other Address Book installations (little if any — I've been proceeding with much caution, mostly relying on Daylite).
BotXXXXX XXXXXne: sure would like to "rescue" Dropbox's problem!
I finally came to the conclusion that Address Book alias in Library/ Application Support is the symlink. Deleted the alias (& its contents), then reran the Terminal command to install it; no "already there" message this time. But it didn't do any good. Address Book still comes up empty on Lion (but not on Leopard).
I'm offline now until tomorrow morning (unless I get a couple of minutes to make a quick response or test later tonight); service shortly, then another this evening.
Thanks, Richie. Will do (though I've done it before), but probably not before late Sun. afternoon, unless I get a few idle minutes somewhere.
Complete permissions repair, yes. Then DiskWarrior — did both of those a couple of weeks ago. Just reran Permissions and Verify Disk; all OK, it says. Too late & tired tonight to fool with a shutdown & CD restart. Very doubtful I'll be able to get to it before Sunday afternoon.
No change in Address Book — still empty. Since a raft of the repaired permissions had to do with Ricoh files I hoped that perhaps my MP C6000 might now show up properly in the Default printer list (it's currently installed as an IP printer); no such luck.
Thanks for hanging in there on this!
Before resorting to such a drastic measure (complicated by the fact that I don't have a "legit" Lion DVD, but only an untested clone), I'm going to take two steps:
one, as you suggest, restart this one (where the trouble is) with the DVD & run disk test/ repair from it;
and secondly, install DropBox & the Address Book symlink on a second Lion computer (still in the "building" stage) to see what results I get there.
As to the Ricoh issue, all evidence is that it's a driver/ architecture issue. The printer does work if set up as an IP printer, just doesn't appear in the "Default" tab on the printers list. Ricoh admits that the scan to folder system doesn't work at all on Lion (offers an ftp alternative), promises a fix. For my situation I've got an easier work-around: send the scans to my tandem Leopard computer, and I've placed the Leopard scans folder in Lion's side-bar. Works like a charm — as long as I'm running both computers.
BTW, I'm still having intermittent problems connecting in order to reply to your messages — been trying now and then for the past hour (getting "Access Denied"), finally succeeded just now.
OK, back to "normal", sort of — still have to work around lots of other backed-up work.
To my surprise: I installed Dropbox on the "new" Tiger machine downstairs, no problem, trashed the existing (and empty) AB datafile, ran the symnlink from Terminal; showed up properly (as an alias folder) in Application Support — no contents in AB (as I said, it did work on my office Tiger machine for several days). So no progress.
I'm going to go back to another site & double-check the symlink formula.
If all else fails, it may be worth exploring syncing via Daylite (there would be a lot of pluses to that anyway), just a potentially dangerous procedure I've never gotten around to thoroughly examining.
Still having trouble connecting -- took several "Access Denied" tries this morning before I finally got to this page from the link in your e-mail.
Since the same problem (no AB content!) is apparent on BOTH Lion computers (but none on the Leopard computer with the same setup), I think either
(a) there is some problem with the symlink syntax (this is what I have from Tom's article: ln -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBook_, or
(b) for whatever reason, some slightly different syntax for the symlink is needed for Lion than what is needed for Leopard, or
(c) there is, as you once suggested, an inherent instability in DropBox trying to deal with a database (though Tom's article and a couple of other similar ones all say this WILL work!).
I've just made a quick review of Daylite's sync notes (it has inherent ability to sync w/ Address Book & iCal) & it appears that might be a reasonable workaround, maybe even better (since all the local computers & my laptop run Daylite & sync to a central database on office Lion)
I have had Daylite up & running (v.3; can't run v.4 unless/until I upgrade all essential Macs to intel -- 4 more expensive purchases!) for several years. The "trial" with have to do with syncing -- and potential problems arising therefrom, biggest of which is that I think all this monkeying around has created a horde of duplicates in Address Book, which I think I'll have to clean out before trying it. I'm going through the Daylite sync documentation carefully right now trying to ward off problems.
If you want to stay with me through this I'd appreciate it (it's likely to take a couple of days on and off & all kinds of interesting problems may pop up), but I think I'm going to drop the Dropbox route for AB sync, useful as it will still be for other purposes.
Well, I already got stuck, but may have found the answer. I deleted the AB alias in Application Support, moved the "real" AB data folder from DropBox to Application Support — and opened an empty address book. It appears the "real" symlink is lurking somewhere else (I haven't a clue where) and needs to be removed from Terminal. I've got (somewhat scary) instructions for that at http://www.cyberciti.biz/faq/symbolic-symlink-mac-osx-remove-command/. I tried this a couple of ways with the following non-results:
agape-server:~ papa$ rm ln -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBookrm: ln: No such file or directoryrm: -s: No such file or directoryrm: /Users/papa/Dropbox/AddressBook/: No such file or directoryrm: /Users/papa/Library/Application Support/AddressBook: is a directoryagape-server:~ papa$ rm -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBookrm: illegal option -- susage: rm [-f | -i] [-dPRrvW] file ... unlink fileagape-server:~ papa$
What am I doing wrong?
Well, I've tried a number of variants. Here is the "model" for removal:
rm /tmp/foo ls -l /tmp/foo
This is the originally entered command for creating the symlink:
ln -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBook
Somehow I'm not getting it how to put these together to do the removal.
I haven't a clue. Any "naming" or "locating" occurred as a result of issuing that initial command without any further intervention on my part. I wouldn't even know what to search for — much less where!
I didn't install it (if you mean the symlink) anywhere that wasn't designated by the command ln -s ~/Dropbox/AddressBook/ ~/Library/Application\ Support/AddressBook.
There's nothing of the sort in the Application Support: Address Book directory, and there is no such directory for Dropbox.
All I did was to copy the above command from Tom's article, paste it into Terminal, and hit Enter.
This appears perhaps to have succeeded:
agape-server:~ papa$ rm ~/Library/Application\ Support/AddressBookrm: /Users/papa/Library/Application Support/AddressBook: is a directoryagape-server:~ papa$
But Address Book is still empty, even though the Application Support: Address Book folder is 40Mb.
How on earth would I find out what the symlink is called & where it is?
Hello! I've been trying since early this morning to respond; every time got an "access denied" message until just now. Very frustrating!
The evidence is that there is no such symlink, apart from the alias folder created by the Terminal command. Finally, last night, I (a) deleted the alias folder in Application Support, (b) restarted Address Book, which of course came up empty, (c) located the Address Book datafolder copy which I had made before beginning all this last week and (tipped off by a website note) renamed it with the .abbu extension (ignoring the warning that if you do that with a folder the system may treat it as a single file), then (d) did an import of that data into the Lion address book. Worked like a charm. Repeated on the other 2 computers where I had attempted the Dropbox setup. No problems.
Daylite: In theory this should work, but when I attempted to turn Daylite/AB syncing on this morning (for all contacts & organizations) I got a warning that the number of entries was excessive & Daylite might crash in the attempt. I've spent several hours pruning (much of it badly needed anyway). It's possible there's some way to limit the syncing to entries already present in AB, but I haven't yet discovered it. I'll at least try to keep you posted.
Actually, there IS a way to limit what is synced in Daylite — once the sync has been established (took me a while to ferret out that info). I used the "add later" setting (it synced all the contacts & organizations (about 1500) anyway! — in only a couple of minutes. That done, "Sync Contacts" & "Sync Organizations" lists appear in Daylite. It's fairly easy then to filter through them & tell Daylite not to bother so sync this or that. But a caveat — anything unchecked in the Sync lists will disappear from Address Book, even if it was already there. I'm going to let this "perk" for a couple of days before proceeding to the next step — setting up the Daylite/AB sync on other computers (it has to be on each computer individually, with a Daylite client syncing with its own local Address Book). I don't foresee any problems (other than a lot of work filtering the sync lists. Thanks for hanging in there with me!
Still lots of trouble logging in to your page. Couldn't get in this morning; couldn't get in just now from your "reply" e-mail but did from the "feedback" e-mail. Rather frustrating!
I think not. Too bad Dropbox didn't work, but at least between us it seems we got back out of it. Thanks for hanging in there.