How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

RA-hg

Customer Question

Im trying to install Windows 7 (from an ISO in my desktop) using a Parallel desktop 8, but when installing the Parallel says: no boot device found.

Can you assist me, please?
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.
Why don't you just burn the ISO to a DVD? Do you know how to do that?
Expert:  Mike replied 1 year ago.
Open Disk Utility drag the iso file to the left column then select it and click on Burn at the top. Put in a blank DVD.
Customer: replied 1 year ago.

I did not asked for that info.

 

My macbook does not have a DVD/CD drive

Expert:  Mike replied 1 year ago.
OK that would be the easiest method. Are you choosing the ISO image when you install? First choose New Virtual Machine:

graphic

and on the next screen Install from: Choose an Image File:

graphic

Is that how you did it?
Customer: replied 1 year ago.

Yes, just what i did, but when getting to the screen of "INSTALLING WINDOWS" it just displays in the bottom: no boot device....

Expert:  Mike replied 1 year ago.
Then there is probably something wrong wity the image file. Where did you get it? Does it mount when you double click on it?
Customer: replied 1 year ago.

yes it mounts, opens "auto run.inf - boot - bootmgr - efi - mediameta.xml - set up.exe...." and some more others.


 


I created the ISO from a file I have of the office version


 


I cant send print screens from here and some cases the page redirects me to an "access denied" page.

Expert:  Mike replied 1 year ago.
Sorry you can send them here:

Go here with any web browser:

http://tinyurl.com/mikemacmedic

Choose Select Files and navigate to your file(s) to upload or you can also just drag the file(s) to the Upload box, then click on Start Uploading Files or Cancel. When it asks for a description put in your justanswer.com or pearl.com username. Thanks.

What do you mean by "office version"?
Customer: replied 1 year ago.

I have a copy of the office in a USB, and i made the CDR and then ISO from it

Expert:  Mike replied 1 year ago.
Sorry maybe there is a language problem here a "copy of the office" makes no sense to me. I assume you mean a copy of Windows you have "at the office" or you are referring to Microsoft Office not sure, can you clarify?
Customer: replied 1 year ago.

yes, my fault, is a copy of the windows i have in my USB.


 


i added the images, i called the file Vent7.ISO (windows in spanish)

Expert:  Mike replied 1 year ago.

OK I see your pictures have you tried the cdr file? You probably did not copy it to your USB properly or there is another problem, tell me exactly how you transferred the Windows installation disk from the original disk to the USB or where it came from.

Customer: replied 1 year ago.

a friend of mine gave it to me, I dont know where he pulled it from. probably download it from some site...

Expert:  Mike replied 1 year ago.
OK then I'm afraid there is somethign wrong with it I suggest you buy a legitimate version of Windows.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified
 
 
 
Chat Now With A Mac Support Specialist
Mike
Mike
Mac Support Specialist
6996 Satisfied Customers
Over 20 years IT experience with Apple computers in publishing, marketing and design.