Hi, and welcome to JustAnswer! My name is XXXXX XXXXX X am excited to get started with you.From what you are describing, iphoto can display a question mark for several reasons. 1. The original application may have been trashed accidentally 2. The original application may have been removed from the application folder 3. Your computer may need a software update
Have you moved or trashed your iphoto accidentally?
I could well have done as I am computer challenged
Ok lets go a head and check. Click on the trash in the bottom right corner of your screen. This will open a window of trashed items. Is iphoto listed?
it has one photograph in it which i do not want
When you click on the iphoto application, what error message do you get?
There is nothing , nothing happens
Next we will search for the application to see if it is still installed. Open finder by clicking on the first happy face icon in the dock. In the upper right corner is a search box. Type in iphoto
There is a list of photographs but I do not think all of them
So the actual iphoto application does not appear correct?
Ok, lets check for updates. Click on the apple logo in the upper left corner and choose software updates .Which updates are available?
can I bring the photos there back into iphotos?
Your photos are still there, its just the application that is missing
wow this is science fiction Still checking for upates
My soft ware is up to date
Ok so it sounds like it was accidentally deleted. What operating system are you running? To find this out, click on the apple logo in the upper left corner and choose about this mac. Read me the version number
Ok so it sounds like you may have deleted iphoto by accident. Lets see if you can re-download it. Click on the magnifying glass in the upper right corner and type in App store
done that but it disappeared when I started typing to you
Yes, it is still open. You will need to switch back and forth between screens. Click on the app store again. In the upper right corner within the app store, type in iphoto
do I have to buy it again?
No, does it have a price next to it or does it say install?
it has a price next to it
Ok so then you will need to install it using the install CD. Do you still have it?
The CD that came with your computer
Do you mean snow leapard
Do you have it?
It has version 10.6.3
Ok go ahead and load the CD into your computer
there is a large x and is option instal about xcode .app
Great. Go ahead and choose option install
choose option install
You should now have a list. Click on the little arrow next to applications
yes but not iphotos itunes yes but no iphotos
iphoto does not appear on the list
Do you have the original disk that came with your disk? The gray one?
no my lap top is 8 years old
I have told it to instal what ever was on the disc.
But did you see iphoto on the list when you expanded the applications folder?
Ok, lets to another search for iphoto on your computer. If you are still unable to find it, you will need to re-purchase it from the app store
I am sorry My son does every thing on my laptop . i just wanted to try and solve this mystery myself
i don't think snow leopard was was installed properly as it is whirling and clicking away merrily
Ok so lets try to search your computer again. If not, you will need to re-install it again
ok what next
Click on the magnifying glass in the upper right corner and type in iphoto. Does the iphoto application icon appear?
no just a list of photos
Try this. Press and hold down the command key and then click on the iphoto application. Does it open finder with the location?
options remove from dock
Open your finder window again. Click on the applications folder. Manually search for iphoto
no it is not there. I think I have to buy it again
Yes I'm sorry you will need to buy it again. You also double check for the original install disk before you buy it just to make sure
To purchase it again, open the app store and sign in using your apple Id and password
Thank you for your time and patience
You are very welcome
I will admit defeat and ask my son. You have been very kind .Thank you
No problem. Have an amazing day
You can now go ahead and rate my service and end the Chat.
Thank you. I will