hello, my macbook OS X 10.5.8 keeps quitting mail unexpectedly, i cant send emails. It quits all the time. Database is "corrupt" for a long time, but i cant do anything with it (rebuilt or so). i keep deleting files to free some space (mac says my disc is full), then i use the "clean my mac " tool to try to be able to send 1 or 2 emails. Then everything starts all over again. i am pretty ignorant on computers, so, dont know what to do.
did you get my response? i dont know where to check if you got it
ok. I tried 3 times already. I asked if we delete this mailbox and create a new one, do i lose any data? does this problem on mail has to do with my "database corruption"and also the warnings i get that "my disc is full"?
ok, so all the messages on my mailbox are imap. This means they are on the server, right? so i will have them all back. How about the files i have on the mailbox, those on the left side? they will also be downloaded back?
the funny thing about my hard drive being full is that i erased almost everything i could (big files), but nothing changes. Maybe i should move some pictures as well. They could be the problem. Thank you so much for help and patience. i am very ignorant about mac, so pls be patient.
hello Ashik, i just got back to finish everything you told me to. Yes, i already asked the company, i am waiting for their response.
I went to the link of Omni group, for the disk sweeper, but before i downloaded i saw they require MAC OXS 10.6.8 or later versions. Mine is 10.5.8. Should i try anyway?
I just sent an answer to you, but i cant see it here. So , lets try again: i downloaded the macupdate, but its very difficult for me to understand what i could eventually delete and what i cannot. For example, preview.app document, 58,8GB. Can i delete this? Then, CRAW2 (what is that?). The rest i am in doubt what they mean and i prefer not to delete. Yesterday i deleted some big things directly from finder, like garage band and others. It took hours. I think i deletes 16.000 files. This should help.
can i attach a print screen to show you what about this treemap that i see the 58,8Gb?
yes, i emptied the trash after deleting.
sorry to ask, but where can i see about the free space left?
yes, i have many pictures. Cant delete them! maybe i should put pictures on icloud? i dont know how it works, but i will try. Where can i check the free space?
capacity: 148,73 GB
available: 158,8 MB
used: 148,58 GB on disk
maybe what i deleted yesterday is enough to go on with solving the problem with Mailbox?
i will definately put the pictures on an external drive, which i already have.
oh god, ok. i have pictures on iphoto and also on a folder on Documents.
i dont know how to use iphotos, so i always put pictures on Documents, on a folder only for pictures.
will do it right now on my "Elements"WD external drive. The Mac asks me: "You may need to enter the name and password XXXXX an administrator on this computer to replace the older item named "personal" (where my photos are) in this location. Do you wnat to replace it with the newer one you're moving? "
Do i press replace?
Ashik, dont worry, i will pay you as soon as we are finished, ok?
Ashik, thank you so much. Its copying, it will take 4 hours. I will get back to you when this is finished, ok?
hey Ashik, i am back. I copied all photos to external drives. Actually i wont be able to run Onyx because my OSX is 10.5.8 and they require 10.6.8 (i forgot that). SO i will run now the other one you suggested.
Dont worry, i will rate you very positively. Should I rate you now before we finish or not? if i rate you now, does just answer understand that as finished?
hi ashik, culdnt reply you before, sorry. I deleted almost all pictures. Available capacity now is 15,54 GB. Good enough???
i dont have my discs (that came with my Mac) yet.
Good idea - can i buy that online at apple? do you know something about it?
I think we are almost ready, right? I will look for the discs, if i dont find, then i buy online and make the upgrade. When i buy, i just have to run the discs or is it something more difficult to upgrade?
should i run this Onyx from time to time?
ok, great. This was going to be my next question: i wanted to have all these great info that we exchanged over the past days for me to consult as many times as i need. After we finish here, when i add a bookmark, i can always come back and acess our chat?
great! Ashik, THANK YOU SOOOOOO MUCH for your unbelievable help and patience. I will tell lots of friends about you and Just Answer.
and i am sorry again for making you be up until 4am, but i really didnt realize that. have a great weekend!
you deserve it. Thanks a lot! ;-)
Ashik, i still didnt buy the OS 10.6.8. Mail is working properly. The only thing is that my office package, when i open word, powerpoint or excel, keeps saying that MY DATABASE UTILITY is corrupted (or something else, i will print screen it tomorrow and send it to you).
Do i need to reinstall these guys as well?
Talk to you tomorrow, too late now!
will do! i am very busy these days, but will do! ;-) tks, tati