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James
James, Sr. Mac Support Expert
Category: Mac
Satisfied Customers: 15908
Experience:  Mac Expert
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I plugged my Ipad in and it wont come back on...its dead....not

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I plugged my Ipad in and it won't come back on...it's dead....not sure what happened. It worked fine in the morning - it was exactly where I left it when I came home (in a safe place) and the screen was black/dead. I thought the battery died so I plugged it into the charger and still nothing....not sure what's wrong
Hi,

I'm sorry to hear about this issue!

Please hold the Power and Home buttons together (Home is the button on the front, with the square), for about 40 seconds, until you see the white Apple logo.

Does the iPad turn on and work properly now?


Thanks,

J.
Customer: replied 4 years ago.

the apple just appeard.....thanks! what happend?


 

It is a rare glitch, but it does happen sometimes on iPads and iPhones.

It shouldn't happen again, and now you know what to do!


I'd appreciate it if you can rate my service using the faces below my answer.

If you have any other questions or need more information, please ask me – I’ll be happy to respond. Thank you!

Many thanks,

James.
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