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As per your request, I did post my question already yesterday, I repete my question:
I wish to update my Office Mac 2008 (12.0 to 12.1 and more).
My iMac 10.8.3 refuse it. Why ? What shall I do ?
as per your request I downloaded AutoUpdate installer and that's it....
What next ?
yes and I found an update which is actually downloading, it is the 12.1.
Once Word is updated should I do the same step by step until I get 12.36 ?
OK, i'll do it that way, if problem occurs I,ll get back to you or Just Answer,thanks a lot again
Problem, the same again, it says:
"Office 2008 SP1 Update (12.1.0) ne peut être installé sur ce disque (MacHD 716GO disponible sur 999 au total); Une version du logiciel requise pour installer cette mise à jour est introuvable sur ce volume."
what can I do ?
OK, will do all that; I presume that will take some time.
I did restart the computer while holding the two keys cmd & R but now I do not quite understand your last sentence:
"when it boots select the Disk Utility and Continue. Then select Macintosh HD on the left and first Verify Disk on the right and if that is OK Repair Permissions. If Verify Disk is not OK try to Repair Disk."
it's not the language that bothers me, it's the technique, I do not know where is Disk utility and how I Verify Disk, then Repair Permission, please clarify
What do you see when you boot and hold Command - R? The first screen should be Choose your language, then this screen, do you see Disk Utility?
I'll reboot again because I do not get the same screen as you show
it is persistant, it shows not the screen with utilities.
Action verify and repair accomplished on permission and disk; now will try again to install 12.1, OK ?
no, it indicated to repair, so I did for both, permission and disk
Capacity : 999,35 Go
Available : 717,36 Go
OK, I will try tomorrow , it's already 1'20" AM and I'm dead tired..... I'll speak to you in the morning _ What's your time there where you are (NYC?)
Yes, that's ok. Good night
Problem, once more, it says:
"Office 2008 SP1 Update (12.1.0) ne peut être installé sur ce disque (MacHD 717GO disponible sur 999 au total); Une version du logiciel requise pour installer cette mise à jour est introuvable sur ce volume."
some computer specialist said to me today to reinstall the original 12.0 with the disk and try to update again.
I'm in fact right now reinstalling Office, I'll get back to you asap.
Naturally I did it prior to installation
Office 2008 12.0 installed properly.
Trying to update to 12.1 the problem persists, it says again:
"Office 2008 SP1 Update (12.1.0) ne peut être installé sur ce disque (MacHD 715GO disponible sur 999 au total); Une version du logiciel requise pour installer cette mise à jour est introuvable sur ce volume."
Please help me !...... Otherwise I will definitely abandon Microsoft on the most applications !
I accomplished all requested and described above, and the update has failed; it says:
"l'installation de ce logiciel requiert 8ko d'espace libre."
I do not understand this, there is 716 GO available !.......
First of all, I want to confirm your excellent attitude as expert on MacIntosh and overall your professionalism. The reason I decided to abandon Office and replace it by Apple's Works 09.3, is because of Microsoft staff in France that was not courageous enough to pursue helping me as you did, explaining the problem existing between there Office 2008 and Mountain Lion. Anyhow, thanks for your help, that was a good try. So long Mike