I cannot see any IOS updates
It says" Your software is up to date"
I did read somewhere that some countries had not allowed facteime on the ipad. Could this be the case with Dubai (UAE) where I was given the ipad mini?
Yes, very much so. However I wanted to check with updates first before ruling that as the issue.
Sometimes a update can resolve a native app issue and the Date/Time also Time Zone.
They are all correct, unfortunately this iPad does not have Facetime because it is not a US iPad device.
One suggestion is you can try going to the Apple store and see if they will replace it for you with US iPad. Not guaranteed but Apple stores are very good with giving out one-time replacements. Many have been successful this way and it is worth a shot.
Please reply back to me with any further questions BEFORE selecting a negative rating. I will answer your follow ups.
Thank you for these suggestions, but I would really like to have Facetime on my device. If the Apple store will not replace the device, how can I contact Apple senior manegement to ask for thier assitance?
I visited an Apple store and they could not fix the machine so they gave me new one