Hi, I will assist,Is there any error message when backing up to the memory stick?Can you just open your Pictures folder on the PC (not in Picasa program), then select all folders/pictures and transfer to a USB drive?
Or to make it easier for you, can we do a screen sharing session, so I can help with this issue directly?
Please let me know. Thank you
Thank you. I can just open the pictures file and copy them to a memory stick but then I haven't got all my picasa edits and albums etc etc.
The isn't really an error message on the memory stick , it will only copy the shortcut to picasa not the files within. I have already tried doing that and opening the stick on the mac but it can't access them
Sorry. Did you make sure to copy / transfer everything in the Pictures folder? Then it should have the albums/edits, etc. Thank you,
I will check again, maybe I am mistaken! Thank you.
Thank you - from a quick look iot seems just the starred photos album is not there so that is easy to fix! I think all is well now so thanks for your advice and courteous replies!
Thanks Viet . I did rate the smiley as excellent service. Problem was solved!