Ask Mac Questions and Get Answers from Experts ASAP
Can't get TurboTax to come up on screen.
-Turbo Tax Premier
- Have used TurboTax for the last 7 or 8 years
Face at left on dock did not produce Go at top or "home" but it did produce a 2nd column which had "library" in it, then "preferences" which had com.intuit.TurboTax.2011.plist. Replaced this 2011 with 2012 (which is the problematic year) and dragged this to Trash. Emptied Trash. Double clicked on TurboTrash 2012 icon and got initial TurboTax install window on which you drag to right to install which says TurboTax 2012 already exists in this location and asks if I want to replace it. Further clicking on TurboTax icon brings up nothing.
No, if I click the TurboTax icon I still just get the initial TurboTax window to drag the TurboTax check mark symbol to the right to Applications symbol "to install"
If I eject disk I lose the TurboTax icon and have nothing to click on to open TurboTax, and it's no longer listed under Applications.