Hi, and welcome to JustAnswer! My name is XXXXX XXXXX I am excited to get started with you.It sounds like you are selecting to create an apple Id instead of signing in. So I can better assist you, what is currently displaying on your iPad?
it is at a screen has a keyboard on it and it says "this apple ID is already being used, if this is your account reset a forgotten password XXXXX iforgot.apple.com
Can you choose to go back. Look in the upper left corner
Yes I can go back. First, do I have to stay connected to the computer?
but yes I can go back
ok, I went back and it says use your current email address and that is checked. other option is free icloud email addy.
No you do not need to stay connected to the computer, you should be able to activate it wireless. When you go back, choose use current email
and seeing as I always used that one, I just went with it. my own addy I mean
After that is checked, click on next
ok that is what I did
Ok, click on the back button until you are at the very begining
and when I clicked next, it says to enter my email and it also says this will be your new apple ID
and here is when I put in my address, it says already in use
Ok, click on the back button until it is back at the initial screen
oh ok, I just see you say to click on the back button till I am at the very beginning. ok I will do that
Yes, it sounds like you may have selected to created a new icloud account by mistake
ok not sure if I am at the beginning or not but the screen is scrolling the apps that would be on the ipad. it says sign in with an apple id and creat a free apple id. do I go back farther than that
see if you can go back further
See if you can get back to the set up iphone screen
I am at the screen that say6s restore completed
Ok, click on continue
When you click continue, what are your options?
choose a network
Ok, select your wireless network
yup, did that
The next screen after that should ask you if you would like to set it up as a new ipad or restore from backup
Do you know if you are backing up to iCloud?
it says location serves maps and other apps, etc
says enable or disable location services
Choose to enable location services
don't know if I did to cloud or not. didn't intend to, don't really understand that so I stay away from cloud
Ok so then you should choose the last option which is to restore from an itunes backup
ok enabled is checked
that will be next
next it says your apple id is used to set up icloud, app store, itunes store and more and the options are sign in with an apple id or creat a free apple id
choose to sign in
I may have checked sign in with an apple id and used my reg what I used to have
Yes, make sure you are using the same email that you are using to purchase apps
ohhh ok. will choose to sign in
Yes choose to sign in and enter your apple id and password
ok this one brings me back to where I was. apple ID
is this where my email should go
What is currently displaying on your screen
apple ID and password
Ok. Yes type in your apple Id (email address used to make purchases) and then the password
ok then next?
it now shows terms and conditions, etc
Perfect! choose accept
ok says it is setting up
oh oh do I use cloud or not
ok clicked use cloud
I love iCloud. It basically will back up your entire ipad wireless
oh that I remember seeing when it was downloading, said was backing up
and to make purchases then will be my email and pass again?
Yes that is correct
:-) ok says merge with icloud? or don't
am I merging?
Yes merge with icloud
back up to cloud is checked let it?
Yes, keep it checked
ok. are we finished then?
Yes we are....Unless you have another question
it is showing find my pad which not really interested. Am I far enuf now that we are finished and I can turn on my ipad and do my thing with it'
You should enable find my ipad just incase you misplace it. And yes you are free to do your thing with your ipad again
Ok. did that. So we are done now. I major appreciate your help. I was just flat out stuck when it kept telling me my email was in use.
and I knew that, it was mine
and incidently, I am getting a kick out of the word "appleologist"
You are so welcome, I am glad we were able to find a resolution today. Ha ha!! I made that word up myself
good job with that word. and again thanks much
You are soooo welcome. Take care
You can now go ahead and rate my service and end the Chat. Enjoy the rest of your day
ok thanks much and you have a good rest of the day too