How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michelle Your Own Question

Michelle
Michelle, Mac Support Specialist
Category: Mac
Satisfied Customers: 720
Experience:  Apple Computers and Mobile support with 10 years of exp.
Type Your Mac Question Here...
Michelle is online now
A new question is answered every 9 seconds

I JUST BOUGHT A MAC and I am trying to upload pictures to an

Resolved Question:

I JUST BOUGHT A MAC and I am trying to upload pictures to an online website and I cant find the file.....I ca see the pictures in iphoto but I can't find them when I am browsing the files....can you help
Submitted: 1 year ago.
Category: Mac
Expert:  Michelle replied 1 year ago.

Appleologist :

Hi, and welcome to JustAnswer! My name is XXXXX XXXXX X am excited to get started with you.

You do have a few options to upload your photo. You can drag the photo from iphoto onto the desktop and upload them that way. If your photos were imported into iphoto, to see the individual files, you will need to go to your picture folder, right click on iphoto library to show package contents. How were your photos transferred into iphoto?

Customer:

i dont know how I got them there....from my camera card somehow...i just got mac....and its cool but difficult for me....

Customer:

if I drag them to desktop can I delete them from there or do I have to bring them back to iphoto if i want to keep them

Appleologist :

You can defiantly delete them there and they will not be deleted from iphoto

Appleologist :

If you are uploading to facebook, twitter or flicker, you can upload them directly from iphoto

Customer:

i'm uploading them to auctiva...which is a program to do ebay listings

Appleologist :

Ok then you are defiantly going to have to drag them to the desktop first. I hope that is not too much of an inconvenience for you

Appleologist :

If for some reason you do not want to do that. Your second option is to reveal in finder

Customer:

no ....it's not....i just tried to drag them there but I still don't see them...

Appleologist :

Did you drag them to the desktop?

Customer:

i did....i dragged them there and saw the green light....but I don't see them there

Appleologist :

Open finder (click on the happy face icon in the dock) and click on desktop in the left column. It will list it as a line item so it will be easier to see it. your browser screen may be in the way

Customer:

i saw one pic.....i tried to drag 11

Customer:

is there a better way for me to upload them off a camera card?

Customer:

ok....if I drag 1 at a time ....I see them

Appleologist :

You may have only highlighted one. Make sure all 11 have a yellow highlighted.

Customer:

i did

Customer:

there has to be an easier way

Appleologist :

Your other option is to select all 11 pictures, choose file in the top menu and then choose export. It will export all of them to the desktop

Customer:

ok....i figured that out...thanks....is there an easier way to do this....i frequently upload pics from a camera card where i crop etc then uplaod to a website....is there a place i can uplaod them to?

Appleologist :

You can always create folders within your picture folder in finder to store them when you are done editing and cropping. That way when you need them, they will all be in one place.

Customer:

but how do I get them there off the camera card.....i created several folders...but again...I dont see them when I browse from the web application.

Appleologist :

Is the camera card currently connected to your computer?

Customer:

yes

Appleologist :

Open finder. In the left column under devices, do you see your camera card?

Customer:

yes....it says remote disc..that must be it...but I see no files

Appleologist :

No that will not be it. Remote disk is standard. Click on the magnifying glass in the upper right corner and type in image capture

Customer:

i reinserted it and now I see it

Appleologist :

Ok good. now when you click on it, you will see all of your photos. From there you can place them wherever you want them

Customer:

very cool...thanks a lot!! i will play around with it...I am sure it takes some time to learn...one more quick question....my keyboard lights up when my monitor is at different angles.....can I adjust this setting...

Appleologist :

Your keyboard should light up when it senses the room is dark. Do you want to lower the brightness on your keyboard?

Customer:

i work a lot late at night in bed and when I adjust the monitor to a comfortable place the keyboard shuts off....because of the light from the monitor....no biggie

Customer:

i was just wondering if there is a way I can keep it on

Appleologist :

If you press F6, that will brighten it. Then if you go to settings (click on apple logo in the upper left corner and choose system preferences) Click on energy saver. Where it says computer sleep, drag it to never or where you want it

Appleologist :

this will keep the monitor from going black

Customer:

thanks....I appreciate your help.

Michelle, Mac Support Specialist
Category: Mac
Satisfied Customers: 720
Experience: Apple Computers and Mobile support with 10 years of exp.
Michelle and 5 other Mac Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified